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Work Background
Hifen SolutionsManaging Director, Consulting Services
Feb. 2024• Develop focused expertise across multiple targeted technology focus areas while maintaining breadth of knowledge basis - apply to address issues and resolve dependencies at mid-management level.
• Help define and quantify the value of a transformation, and how to measure and track success, including defining business case and TCO strategy/approaches.
• Strategically plan and execute on client rationalization / optimization opportunities, including business or cloud transformation, infrastructure modernization, cost optimization and management of internal, partner, channel and/or third-party resources.
• Lead all aspects of the supplier contract management process, including requirements development, market strategy development, Supplier analysis and selection, and commercial/vendor/partner negotiations.
• Lead collaborator for project teams and the client to create strategic roadmaps, service transition plans, and appropriate models identifying risks and opportunities - for mitigation and phased implementation.
• Manage across transformation management domains for a workstream (e.g. scope, cost, schedule, etc.) as the lead advisory partner.
• Collaborate and lead design thinking and/or customer journey workshops to support development of a transformation roadmap and/or strategy.
• Coach, support and mentor - thought leadership in a Technology Strategy & Advisory capability.
Highly skilled at working independently and collaboratively in a team environment.
Advizex TechnologiesNational Dir of Microsoft Services & Business Development
May. 2016 - Oct. 2021Multiple roles, promoted multiple times.
• Directed Microsoft-focused partnerships across multiple verticals, growing revenue in healthcare and
financial sectors by more than 20%.
• Developed and managed GTM strategies and Microsoft-aligned offerings that elevated partner
visibility and enabled client success.
• Developed & delivered new strategic sales content and partnered closely with marketing to boost
campaign effectiveness, increasing brand awareness
• Led a national delivery team, achieving more than 22% YoY growth in consulting services.
• Improved sales and delivery coordination through enhanced operational alignment and crossfunctional collaboration.
• Improved partnerships and channel sales opportunities, $1M year-over-year gain
• Secured and supported multimillion-dollar services contracts through effective client presentations,
SoWs, and sales collaboration.
• Provided Program Oversight for Tier 1 large scale multi-phase projects. Stakeholder management,
risk management, budget management, and success criteria alignment.
• Heavy mergers and acquisitions activity from due diligence to consolidation, implementation and
post-acquisition clean up.
• Owned $8M P&L and all budgeting/forecasting responsibilities.
• Grew the Practice from $3.5M to more than $8.M while maintaining a $2.5+M funnel/backlog
• Led an organizational redesign of the entire Microsoft Services practice. Modified sales enablement,
enhanced overall delivery strategy, and improved operational processes that boosted overall
efficiency, response time, and Account Executive satisfaction.
• Led redesign of presales engineering to drive growth and revenue, gaining 22% year-over-year fiscal
growth.
• Provided Program Oversight for all practice level projects. 100+ projects per year. This included
resource management, stakeholder management, expectations management, risk management,
budget management, communications planning, and success criteria alignment.
• Direct management and performance development for as many as 20 Sr. engineers, delivery leads,
operations and support staff.
• Indirectly responsible for up to 75-person team, internally ranging from entry level to sr. architects
and managers; contractors; partner organizations in UK, Germany, India.
• Tripled team size and increased revenue over 50% by building scalable delivery practice processes,
and revised client engagement models, improving client retention and satisfaction rates by more than
30%.
InnoSpiredOwner/Founder
Jun. 2014- Freelance Business and IT Consulting Services;
Primarily - Advisory and Strategic Planning. Business Planning & Execution Implementation
- People first culture mindset philosophy, people end user experience/transformation and impact. People and culture problem solving, process review, analysis and improvement. Advisory and risk mitigation focused on removing workplace toxicity.
- Partner and relationship building advisor, trust builder, influencer strategies
- Creative outlet for art design, marketing/merchandising, promotional/motivational items and photography/graphics based services.
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