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Work Background
NEATOSCAN, INCPresident (merged with Upright Labs)
Feb. 2023Oakdale, Minnesota, United StatesNeatoscan (neatoscan.com) has been ingrained in the reselling community for decades, providing a turnkey solution for pre-scan, receiving, repricing, inventory management, shipping, and reporting. Used in concert, its customers can simultaneously cross-list a variety of products to a wide range of platforms and save up to 80% on labor costs. With smart listing and management tools, Neatoscan can scale secondhand online opportunities.
Upright LabsPresident
Sep. 2022Raleigh, North Carolina, United StatesUpright Labs is the go-to trusted advisor and offers the leading multichannel inventory management software within the secondhand retail market; powering Goodwill, Salvation Army, Habitat for Humanity, and more. Our premier multichannel listing and inventory management software, Upright Lister, allows for product tracking at stores, inventory management, real time shipping, and reporting built out in a streamlined manner to reduce touchpoints and time. With Upright Services, we lead the development, stabilization, and growth of e-commerce departments and facilitate the groundwork for an efficient, high growth e-commerce operation. Our services bring innovative sustainability practices to supply chains, operations, and recycling. This enables our clients to focus on their bottom line ensuring long term gains from client retention and company growth while protecting the environment. Learn more at Uprightlabs.com.
Upright LabsDirector of Operations and Implementation
Feb. 2020 - Aug. 2022Washington D.C. Metro Area- Spearheaded the launch of the services business for Upright Labs
- Been on-site at 20+ clients, in over 100+ second thrift store operations, and have worked hands-on with over 30+ client CEOs - Audited over 20 secondhand clients - Physically built 1m sqf of warehouse space for secondhand e-commerce clients
- Completed redesigns of over 100k sqf - Grew services team from zero to 11 in less than two years and the client base to generate the need
- Productized e-commerce audits, build-outs, redesigns, support, analysis, innovation initiatives, and more - Set up key automation and technology functions to streamline and create impactful business processes
Elevate Growth Consulting GroupOwner, Partner, Senior Consultant
Jan. 2019 - Jan. 2020Bala Cynwyd, PAElevate Growth Consulting Group (ELEVATE) believes that every founder deserves his or her chance at success. In the Land of Opportunity, people can take nothing and make it into something, and travel from struggle to triumph - and we think that's a journey worth taking, every time. But, we also realize that's not easy. So, we partner with entrepreneurs, business owners, and executives to help them take their business on a journey up the mountain of success. From 10-employee startups to Fortune 100 corporations, our staff sparked and sustained growth across a range of companies. With diverse experience, we bring broad perspectives and well-rounded ideas that work for any industry. From launching a human resources department to overseeing the direction of an old company's new product, we understand the different aspects of a successful business. ELEVATE fills in the gaps that capital restraints create for startups and small businesses and soothe their pain-points. We bring fresh and entrepreneurial ideas to mid-market and enterprise-level companies seeking to grow and improve. We take early stage startups and step in as their own outsourced COO, CMO, and CSO, navigating them through all the unknowns of launching and scaling a company. Small businesses, mid-market, and enterprise-level companies don't require all that a startup demands; we offer them the services that they need most. We're not a vendor. We're a partner. We know what it feels like to succeed in business and entrepreneurship - and we want you to experience that same feeling.
WebMax Chief Operating Officer
Sep. 2018 - Jan. 2019
WebMax Vice President of Operations
Oct. 2017 - Sep. 2018Turnersville• Oversees day-to-day operations to support growth and add to the bottom line of WebMax. • Focus on strategic planning and goal-setting, and direct the operation of the company in support of its goals. • Spread-headed capital raise and investor relations.
• Collect/implement company-wide reporting and make interpretations of the reports.
• Annually create and closely monitor departmental budgets.
• Conduct budget analysis.
• A point of contact for media.
• Monitor profits and losses of the company and ensure that the profits are growing steadily each year. • Create/modify all company processes to effectively increase productivity and the bottom line.
• Create/modify business policies.
• Assess loss and analyze problems to decrease loss.
• Ensure debts of the company do not exceed the assets of the company. • Annual strategic business planning.
• Maintaining an up-to-date business plan. • Leading the execution of business plan initiatives. • Provide/manage vendor management to clients and prospects.
• Compliance and legal oversight.
• Implement/manage SOC security audits and other standardization/security initiatives. • Oversee project prioritization. • Organizing/conducting interviews for prospective new employees.
• Management of Human Resources. • Management/oversight of:
o Marketing Department
o Accounting Department
o Human Resources Department
o Account Management o Internal Business Development
• Account management:
o Conduct monthly success calls with all WebMax clients.
o Responsible for maintaining our current client base.
o Keeping all customers up-to-date on product releases and important information regarding the company.
o Being an advocate and point of contact for all clients. o Conducting kick-off training for all new clients.
o Conducting training webinars. o Upselling clients when possible.
WebMax Director of Marketing
Sep. 2016 - Oct. 2017Turnersville, NJ•Developed and implements the company's marketing strategy by studying economic indicators, tracking trends, identifying current and future customer needs, and monitoring competition
•Developed and strategically executes both the business and marketing plan
•Manages the marketing, sales, and business development departments
•Manages and builds social media networks for WebMax and WebMax clients
•Developed and executes Lead Generation and Sales strategy
•Design and executives all digital marketing campaigns
•Creates reports to analyze data from marketing and sales attempts
•Assist in the selling and closing of the company’s products and marketing services
•Organize trade show initiatives and assists sales team at all trade shows and conferences
•Market new features and products to current customer base and prospects
•Branding of newest product and implements directives for the brand
•Design concept, content creation, and implementation for WebMax new website •Assists with customer retention •Prepares and presents formal presentations and product trainings on behalf of the company •Provides information and commentary pertinent to company deliberations and processes; recommending options and courses of action
•Conducts research and implements improvements on business initiatives and procedures
•Content writing for magazines; award submissions, and news releases
•Manages all Public Relations initiatives
Chamber of Commerce Southern New JerseySpecial Events Coordinator
May. 2014 - Sep. 2016Voorhees, New Jersey-Planning and maintaining the implementation of the Chamber's special events.
-Serving as a point of contact with event facilities; preparing floor plans, Banquet orders, vendor needs, audio visual, transportation, etc. -Communicate with event speakers/staff regarding event details and requirements.
-Perform all duties relating to event registration.
-Perform outreach to sponsor companies to notify them of event details and dates.
-Participate in the development of marketing strategy for each event to ensure attendance goals are met; monitoring all attendance.
-Prepare scripts for President/CEO, Executive Vice President/COO, and event sponsor representatives. -Produce all event materials, including registration lists, name badges, tent cards, place cards, packets, etc.
-Execution of the event; ensuring all CCSNJ event requirements are met.
-Reconciliation of event details.
-Summarizing member feedback at events.
-Social Media Management
-Media Relations
-Southern New Jersey Business Exchange
-Serve as a member of the CCSNJ ISO Management Review team; The Chamber is the only ISO certified chamber.
South Jersey IndustriesPublic Relations Intern
Oct. 2013 - Apr. 2014Hammonton, New Jersey-Working with internal clients to develop website content and ensure the content conveys the desired messaging and branding.
- Create and implement social media strategy while establishing new and maintaining existing social media relationships by proactively engaging in discussions surrounding our content, products and brand.
-Develop content or promotional ideas calendar for the website, social media sites and SJI Today, the internal website. -Listen to and monitor all social media outlets daily and assist in developing responses and responding to customer feedback where needed. -Assist with preparation of news releases. -Assist with PR and Community Relations projects, activities, and events as needed.
Stockton PRSSAPresident & Founder
May. 2013 - Jun. 2014Pomona, NJ-Successfully recruited and grew chapter from one person to 25 active members. -Maintaining membership, lead event planning, recruitment, a branding initiatives, organizational meetings, workshops, and presentations.
-Spearheaded development of chapter’s strategic 5 year plan. The chapters extremely successful inaugural event featured 15 professional speakers; and over 80 attendees, including PR executives in local businesses and organizations and the President of The Richard Stockton College. The event received great publicity. There was local radio coverage, in which I was interviewed live. Also, I was interviewed and featured in The Business section of the Press of Atlantic City (see link below). http://www.pressofatlanticcity.com/business/stockton-pr-group-plans-public-event/article_7be719c9-e3a4-5517-8fda-61a1a388c001.html
SAS ProductionsFreelance Marketing & Event Consultant
Jan. 2012 - Jan. 2018Clementon, NJ
Crab TrapWaitress
Jun. 2010 - Oct. 2013Somers Point, NJ
Dino's DesignsSales and Design Associate
Jan. 2004 - Sep. 2013Mays Landing, NJ
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