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Work Background
Workflow Management & OptimizationCustomer Service and Back-Office Assistant
May. 2025 - Jul. 2025Customer Support via phone, handling inquiries and resolving issues efficiently Processed and maintained insurance documents and patients records Managed schedules for multiple doctors and oversaw the full operational process of patients appointments, including intake, rescheduling, cancellations, and emergencies
Bazz Creative StudioContent Strategist
Oct. 2023Venezuela
Bazz Creative StudioCo-Founder
Oct. 2023Venezuela
Bahalu AgencyContent Strategist
Aug. 2021 - Oct. 2023Lechería, Anzoategui State, Venezuela
Wuipi TelecomunicacionesCollections Specialist
Oct. 2020 - Aug. 2023Anzoategui State, Venezuela
Barrera y AsociadosDirective Assistant
Jan. 2018 - Jun. 2020Venezuela, BarcelonaManaged executive agendas and daily office operations, provided client support, and maintained organized filing systems. Assisted with WordPress updates and basic social media management to support the company’s online presence.
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