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Work Background
FioranoDirector - Business Development Africa
Nov. 2024Nairobi County, KenyaDevelop an understanding of the Fiorano group company products and the value proposition for enterprise customers and methodologies to communicate the value of Fiorano solutions with prospects and clients • Business development in the Africa region including product positioning for the Fiorano group enterprise software products. • Sales operations, partner management, contract negotiation, risk management and related business development and coordination of group activities.
Systems MEA (Techvista)Sr. Business Development Manager (BFS Africa)
Aug. 2023 - Oct. 2024Kenya• Developing the markets of Kenya, Tanzania, Uganda, Rwanda, Ethiopia, Malawi, Ghana, Zambia. • Working GTMS for Temenos Core Banking & Digital Channel Systems, LOS, Analytics, Credit Score Cards, & Services. • Creating regional sales plans and providing corporate presentations to Banks & Microfinances • Maintain a healthy pipeline on native CRM & provide regional updates to Management • OEM relationship management for opportunities in existing and new accounts (EA/WA/SA Representative
SG NewTechBusiness Development Manager
Aug. 2022 - Jul. 2023Nairobi, Kenya• Developing the markets of Kenya, Tanzania, Uganda, Rwanda, & Ethiopia, • Working GTMS for Temenos Core Banking & Digital Channel Systems, LOS, Analytics, Credit Score Cards, & Services. • Working Third Party Relationships for solutions outside the preview of SGNT. • Coordinating Projects & Services teams to ensure timely and satisfactory delivery. • Creating regional sales plans and providing corporate presentations to Banks & Microfinances • Maintain a healthy pipeline on Salesforce • OEM relationship Management (EA Representative)
JMR InfotechRegional Sales Manager
Apr. 2021 - Mar. 2022Nairobi, KenyaKey Achievements: - Developing the markets of Kenya, Tanzania, Uganda, Rwanda, and Ethiopia. - Working as GTMs for Flexcube Core Banking Systems, OFSA, OBDX, CRM, DMS, BI, and Oracle Services for assigned markets. - Creating regional sales plans and providing corporate presentations to banks & insurance companies. - Prepared weekly CRM & reports for regional sales cadence meetings. Key Roles: - Coordinate support activities, analyze regional market trends, and discover new opportunities for growth. - Collaborated with the channel partner to create opportunities while tracking individual connections in the market. - Conducts regional sales operational objectives by contributing sales information and recommendations to strategic plans & reviews. - Participate in decisions for expansion or acquisition. - Prepares and completes action plans & implements production, productivity, quality, and customer-service standards. - Maintains and expands customer base by counseling district sales representatives, building & maintaining rapport with key customers, and identifying new customer opportunities. - Plan for the achievement of individual & divisional targets in alignment with the strategies and policies of the company. - Develop field sales action plans to facilitate the implementation of the regional sales programs.
TIS Direct LimitedBusiness Manager
Mar. 2019 - Mar. 2021Nairobi, KenyaReported to: MANAGING DIRECTOR Handled a team of: 5 Key Achievements: - Designed and delivered ERP solutions to the healthcare vertical in East & SubSaharan Africa. - Performed regular evaluations to ensure that set targets were met in the monthly sales collection. - Supervised technical sessions with customers to drive solution requirements & suggestions for improvement and operated CRM. Key Roles: - Conducted sales life cycle management (sales, presales coordination, logistics coordination, delivery, project management, and project closures). - Planed the marketing needs and demonstrated suitable events, seminars, workshops for the customer to create brand value & recognition. - Maintained a good working relationship with executives and prepared bi-weekly reports for management to be reviewed. - Designed and implemented business plans and strategies to promote the attainment of goals.
Computech Zambia LimitedGeneral Manager
Apr. 2018 - Apr. 2019Lusaka, ZambiaReported to: Group CEO/Chairman Handled a team of: 10 Key Achievements: - Successfully posted profits for two quarters. - Managed sales & service for ATM & Enterprise ICT. - Successfully coordinated operations for Rwanda & Zambia subsidiaries. Key Roles: - Set financial targets and handled profit & loss of the subsidiary while following rules & regulations. - Conducted technical sessions, orientations, and training for various technology partners & customers and provided relevant solutions. - Developed new sales techniques for business growth and profitability. - Completed sales life cycle management, managed CRM, and evaluated current sales processes and recommended improvements. - Generated reports and presented in events, seminars, and workshops for customers. - Identified selling strategies & opportunities to increase revenue and provided content for the social media platform of the company.
Computech LimitedBusiness Development - Financial Services
Nov. 2017 - Apr. 2019Nairobi, KenyaReported to: Managing Director (Kenya) Handled a team of: NA Key Achievements: - Worked for markets of Kenya, Uganda, Tanzania, Rwanda & Zambia for solutions from Diebold Nixdorf (ATM/ATS/Monitoring), Tieto (Card Management). Key Roles: - Implemented the strategy for selling products or services to acquire new customers, engagements, and mapping across financial & healthcare industry verticals. - Assisted in managing banking software & hardware projects and executed strategies to build a healthy pipeline. - Implicated with RFP/Tender initiation involving end customer and OEM. - Assisted in tender compilation, submission, negotiation & delivery.
Technology Associates East Africa LtdBusiness Development Manager
Jul. 2010 - Aug. 2017Nairobi, KenyaReported to: Managing Director (EA) Handled a team of: 5 Key Achievements: - Efficiently performed in markets of Dubai, East & Sub-Saharan. - Managed sales & service for Diebold Nixdorf & Tieto customers and assisted in signing up with Oracle as Gold Partner for Kenya. - Served as a relationship manager for Diebold Nixdorf, Tieto, Oracle & Kranium Healthcare and onboarded new customers. - Assisted to expand the market base to Ethiopia, Rwanda, and Uganda. - Coordinated in brand transition from computer point (K) to Technology Associates Limited and assisted in setting up of new office location. - Won the Best Sales for Wincor Nixdorf. Key Roles: - Handled sales by acquiring new customers across financial & healthcare industry verticals through prospecting. - Performed for markets of Kenya, Malawi, Ethiopia, Rwanda, and Uganda for solutions from Diebold Nixdorf (ATM/ATS/Monitoring), Tieto (Card Management), Vayana (Internet Banking), Indus (Loan Origination and Management), Datacard (Instant Issuance), Kranium Healthcare (Premise & Cloud), HP, DELL, Oracle. - Planned and oversaw new marketing initiatives to build a healthy channel. - Designed and delivered corporate, technology, solution presentations, and business plans for local and other markets. - Planned and organized events involving OEMs and focused on customer groups, exhibitions, and product launches. - Researched and identified new business opportunities, including new markets, growth areas, trends, customers, partnerships, products, and services. - Carried out necessary planning to implement operational changes. - Developed a business development strategy focused on financial gain. - Promoted the company’s products & services addressing or predicting clients’ objectives. - Followed industry trends locally and internationally.
IDS NEXT Business Solutions Pvt LtdCustomer Support Executive & Coordinator
Aug. 1998 - Jun. 2010Bangalore, IndiaReported to: Head of Service Handled a team of: NA -- Was responsible for analyzing client requirements and conveying the same to the development team in India for the Hotel Management Software that the company developed and maintained -- Was involved in the development cycle of product enhancement, customization, etc from design phase all the way to deployment and signoff at client site -- Customer pre-installation analysis, this involved: -- Networking requirements analysis and recommending the appropriate hardware -- Hardware requirement analysis and recommending the appropriate Server and desktop configuration -- A detailed site study and business requirement analysis -- Implementing the Hotel Management Software, Training users across the application and the system administrator on SQL Administration and maintenance
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