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Work Background
SupersideCreative Project Manager
Jun. 2022Medellín, Antioquia, Colombia🎯 Successfully managed high-paced creative projects, overseeing the entire process from strategy to concept and production. 💼 Developed account strategies to proactively identify and fulfill customer needs through creative work, fostering strong collaborative partnerships and in-depth understanding of their businesses. 🤝 Collaborated closely with creative professionals to ensure the alignment of creative work with both customer expectations and company objectives, including final review and sign-off. ✍️ Translated client needs into concise design briefs and processes, presenting outputs and engaging in constructive feedback discussions with customers. 📊 Scoped, budgeted, planned, coordinated, and executed projects while inspiring the design team to deliver exceptional 10/10 customer experiences on every project. 📝 Acted as a value-adding partner, briefing, staffing, and managing designers to ensure seamless project execution. 🌐 Fostered productive collaboration with designers, fellow project managers, sales representatives, and customer support across global teams. #CreativeProjectManagement #DesignStrategy #CustomerCollaboration #TeamLeadership
FiservProject Manager/ Communications specialist
Aug. 2021 - May. 2022San José, Costa Rica✨ Successfully executed cutting-edge financial technology projects. 🤝 Engaged in direct communication with high-profile clients within the US banking industry. 🔧 Orchestrated seamless coordination of production, strategy, and digital development throughout project implementation phases. 👥 Efficiently managed and led multifunctional teams and valuable resources. ✍️ Creatively lead communications of the return to office plan after the pandemic. #FinancialTechnology #ProjectExecution #ClientEngagement #TeamManagement
LionbridgeDigital Marketing Project Manager
Jan. 2019 - Oct. 2020San José, San José, Costa Rica📈 Crafted and executed impactful digital marketing strategies and web development projects for renowned brands such as Nestlé and Coca Cola FEMSA. 🤝 Nurtured strong client relationships through direct communication and exceptional customer service. 🎨 Skillfully coordinated end-to-end production, digital development, creativity, and design of materials for social media and corporate websites. 🔗 Led the coordination of social media advertising strategies while providing support for SEO and SEM initiatives. 💡 Conceptualized, developed, and executed special projects for key accounts, driving outstanding results. 💰 Proficiently managed monthly finances, ensuring smooth financial operations. #DigitalMarketing #WebDevelopment #ClientRelations #ProjectManagement
UnileverAnalyst/ Corporate Communications & Sustainable Living for Central America
Apr. 2017 - Dec. 2018Costa Rica🌐 Spearheaded the coordination of external and internal communications strategies across Central America. 📰 Established and nurtured relationships with public relations agencies and journalists in the region. 🌱 Provided valuable support in implementing the Sustainable Living Plan (sustainability strategy). 🤝 Collaborated with external stakeholders, including NGOs, to foster meaningful partnerships. 💼 Efficiently managed area payments and corporate donations' distribution. 🎉 Organized impactful regional events to strengthen the corporate brand and showcase sustainability strategy results. 👥 Reported directly to the Corporate Affairs Management, contributing across the entire Central American region. #CorporateCommunications #SustainabilityStrategy #StakeholderEngagement #EventManagement
Organización de los Estados Americanos (OEA)Office of Protocol Intern
Jun. 2016 - Aug. 2016Washington D.C., Estados Unidos🔍 Internship Experience: Protocol Office at OAS Headquarters, Washington DC 🏛️ Assisted in organizing official ceremonies for the Organization of American States (OAS). 📜 Conducted English-Spanish document translations for various projects. Español-Ingles para el Departamento de Estado de Estados Unidos y asistencia en visitas de oficiales de alto nivel. #ProtocolManagement #TranslationSkills #InternationalOrganizations
Programa de las Naciones Unidas para el Desarrollo Costa RicaPasante
Mar. 2016 - May. 2016San Jose de Costa Rica📊 Contributed to the design of the mobilization strategy for PNUD Costa Rica through systematic analysis and research. 🏢 Analyzed the impact of newly elected local governments in 2016 to inform strategic decision-making. 📑 Conducted comprehensive analysis of the proposed bill for the creation of a Ministry with a social focus in Costa Rica. #StrategyAnalysis #MobilizationExpert #PublicPolicyResearch #DataDrivenInsights
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