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Work Background
Australian Film Television and Radio SchoolStudent
Mar. 2025Sydney, New South Wales, AustraliaLearning full-time in the Bachelor of Arts: Screen Production.
FreelanceArtist and Filmmaker
Sep. 2024Sydney, New South Wales, Australia
OfficeworksP+C Team Member
Aug. 2023Sydney, New South Wales, AustraliaAs part of the Print + Create department, I assist customers with complex print and design jobs, while managing technical equipment and ensuring the smooth running of store operations. Additionally, I provide support across store operations, including troubleshooting and resolving technical issues with printers, copiers, and other equipment. Accomplishments: • Located and fixed complex technical issues with printers, copiers, and other equipment, minimising downtime and improving service efficiency. • Provided expert design advice to customers, ensuring high-quality results and satisfaction with their orders. • Assisted customers with various inquiries, from technical issues to design solutions, ensuring a positive experience. • Supported high volumes of jobs and customers in a fast-paced environment with a large staff-to-customer ratio. • Delivered technical support in a high-pressure environment, ensuring quick resolutions to customer needs.
Dalliance Urban Hair and SpaSalon Assistant
Feb. 2022 - Jan. 2023Sydney, New South Wales, AustraliaIn this role, I was responsible for enhancing the customer experience by providing support across various salon functions. My duties ranged from assisting with hair treatments and washing, and ensuring clients were comfortable throughout their visit to administrative tasks ensuring the smooth function of the salon. I adapted to the dynamic environment of the salon, helping wherever needed, including customer service, maintaining cleanliness, and supporting beauty services. Accomplishments: • Enhanced customer satisfaction by providing personalised service, ensuring each client felt cared for during their treatments. • Assisted stylists with hair washing, treatments, and preparation, ensuring seamless operations and high- quality service. • Demonstrated flexibility by adapting to different salon tasks, including client care, salon maintenance, and support services. • Ensured a welcoming environment for clients by maintaining a clean and organised salon space. • Assisted with product recommendations, contributing to improved customer experience and increased sales. • Assisted with daily salon organisation, ensuring smooth operations and maintaining a well-ordered, efficient workspace.
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