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Work Background
Burgundy CollectiveHead of Operations
Oct. 2019Stellenbosch, Western Cape, South AfricaOverseeing daily operations, including workflow and staff management. Developing and implementing operational strategies to improve efficiency.
Managing and optimising internal systems for better performance. Supervising client account management to ensure satisfaction and retention.
Overseeing the maintenance and functionality of the e-commerce website, ensuring smooth online operations.
Conducting detailed data analysis for informed decision-making. Planning and coordinating warehouse operations for effective inventory management.
Ensuring compliance with industry standards and company policies. Training and mentoring staff for improved performance and growth.
GPS Marketing AgencyBusiness Development Consultant
Jul. 2019 - Oct. 2019Dubai, United Arab Emirates
Emiratescabin crew trainee
Jun. 2016 - Jul. 2019Dubai, United Arab Emirates
EmiratesInternational Flight Attendant
Jun. 2016 - Jul. 2019Dubai, United Arab Emirates-Grade 2 Economy Class Cabin Crew
-Honored as an Image & Uniform Brand Ambassador
-Successfully completed 8 1/2 weeks of comprehensive training in Boeing 777 and AirBus 380 aircraft types, safety knowledge including conflict resolution, emergency equipment, first-aid, medical awareness, CPR, AED, and basic life support, and service procedures and policy
-Proven ability to cohesively work in a multicultural environment
-Built strong relationships with customers promoting brand value
-Anticipate and deliver the highest level of service by availing all requests in an efficient and timely manner while maintaining integrity, confidentiality, and professionalism
Hybrid Media SolutionsClient Liaison and Sales
Feb. 2016 - May. 2016Cape Town Area, South Africa-Tending to client requests about our service
-Sales
-Generating invoices
-Assistant to the Director of the company
CHAPEL Leather GoodsExecutive Assisant and Retail Manager
Feb. 2015 - Feb. 2016Cape Town Area, South Africa-Assistant to Director/Designer
-Sourcing and procurement
-Visual Merchandising
-Staff management -Roster coördination -All online sales and store management
-Stock management
-Customer Liaison -Responsible for sourcing of high-quality leather for products and assuring that all stock is up to date and available for sales or online purchases
-Shipping control of online purchases
Kido AgencyHead Model Booker
Oct. 2014 - Feb. 2015Stellenbosch, Western Cape-Liaising with production companies about potential jobs -Negotiate rates for models -Building and maintaining good relations with all clients and models
-I was personally in charge of all bookings and oversaw that models attend all castings and are fully briefed on potential jobs -I also played a role in scouting new talent
-Working on call every second weekend
SnapScanSales And Marketing Representative
Jul. 2013 - Dec. 2013Stellenbosch, Western Cape-Marketing and Sales to new users
-Enrolling of new merchants for now established South African mobile payment application -Accumulate feedback in the field and write reports back to IT developement and Design team
-Analyse demographics and maximise exposure of the product -I was in charge of the merchants sign up, set up and maintenance -Input on the design of the product and interface was well received
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