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Work Background
Upswell Recording StudioStudio Operations & Marketing Manager
Nov. 2024 - Jun. 2025United States• Managed scheduling for over 100 studio sessions, implementing Trello to reduce conflicts by 90%. • Developed branded intake forms and session briefs, enhancing client onboarding and increasing return visits. • Co-led a visual rebrand and promotional campaigns on Instagram, achieving a 40% boost in audience engagement.
Nurture TherapeuticsHolistic Support Practitioner
Apr. 2024 - Jun. 2025Santa Clara County, California, United States• Delivered personalized presence-based sessions, integrating emotional support and energy-conscious care to enhance client well-being. • Fostered strong client relationships through reflective dialogue and compassionate communication, resulting in a 70%+ return rate. • Managed all aspects of scheduling and community outreach, ensuring a seamless experience for clients and promoting stress relief.
Room Real EstateRealtor
Nov. 2023Santa Cruz County, California, United States• Managed over 10 real estate transactions, achieving a 90% referral rate through exceptional client support. • Executed integrated marketing campaigns across social media platforms, enhancing property exposure. • Developed data-driven marketing assets, analyzing engagement metrics to refine outreach strategies.
All DiecastIndependent Seller & Online Community Liaison
Nov. 2021 - May. 2024San Francisco Bay Area• Hosted engaging livestream sales on platforms like Facebook and WhatNot, attracting a minimum of 15–50+ viewers per session. • Generated over $300 in revenue per stream through innovative silent auctions and strategic cross-platform marketing. • Developed compelling graphic ads and videos using Canva, enhancing product visibility and audience engagement. • Managed end-to-end fulfillment processes, including listings, pricing negotiations, and shipping logistics.
Real Estate ExpertsRealtor
Jul. 2020 - Nov. 2023Campbell, California, United States• Directed and authored sales scripts that enhanced lead conversion rates for over 50 agents. • Designed and scheduled engaging branded content using Canva across social media and email channels. • Coordinated over 200 client appointments while maintaining CRM systems for effective lead tracking.
CENTURY 21®Real Estate Administrator
Jul. 2019 - Nov. 2020Scotts Valley, California, United States / Boulder Creek, California, USA• Maintained accurate bookkeeping and organized physical and digital filing systems for efficient record retrieval. • Optimized employee schedules across multiple offices, ensuring proper coverage and operational efficiency. • Provided comprehensive administrative support, including marketing materials and social media posts, enhancing company visibility. • Monitored safety and compliance processes, promoting a secure work environment across all locations.
OnerentShowing Assistant
Sep. 2018San Jose, Santa Cruz• Conducted home showings for prospective buyers, ensuring a personalized experience tailored to their needs. • Drove clients to various properties, providing insights on homes and local community features. • Promptly addressed client inquiries through calls, texts, and emails, enhancing customer satisfaction. • Refined buyer criteria to identify additional suitable homes, resulting in a higher closing rate.
Freelance PhotographerReal Estate Photographer
Jun. 2016 - Jul. 2019Santa Cruz, California• Collaborated with real estate agents to capture stunning interior and exterior photographs for listings. • Enhanced online presence through high-quality images for social media and marketing materials. • Utilized advanced photography techniques to highlight property features, resulting in increased buyer interest. • Successfully completed over 100 projects, contributing to a 80% increase in agents' listing views.
Keller Williams Realty, Inc.Inside Sales Agent (ISA)
Jun. 2016 - Aug. 2018Portland, Oregon, United States• Assisted in prospecting, cultivating, and managing leads within the contact management database. • Scheduled over 10 appointments monthly with qualified buyer/seller leads, enhancing team productivity. • Achieved a lead conversion ratio that consistently met performance benchmarks, driving business growth. • Developed strong discipline and time management skills while working remotely for Keller Williams Realty, Inc.
Keller Williams Realty, Inc.Inside Sales Representative
Jun. 2016 - Feb. 2018Portland, Oregon Area• Assisted in prospecting and cultivating leads, enhancing the efficiency of the sales pipeline. • Managed appointments and maintained an organized contact management database, ensuring timely follow-ups. • Collaborated with team members to strategize on lead management, contributing to a 35% increase in appointment setting.
The Picture PeopleAssistant Manager
Aug. 2013 - Nov. 2015San Jose, CA• Directed a team of 6 employees to uphold Picture People standards, enhancing customer satisfaction. • Implemented training programs that improved team performance and increased photography session bookings. • Maximized sales opportunities through strategic upselling techniques, contributing to overall revenue growth.
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