Hero FinCorpSenior Associate
Nov. 2023I work at the intersection of strategy, execution, and transformation in the CEO & MD’s Office at Hero FinCorp, contributing directly to enterprise-wide priorities and high-visibility mandates across business, credit, risk, operations, and technology. Lead and manage high-impact transformation programs across lending, distribution, and customer lifecycle, focused on accelerating digital and strategic initiatives. Drive cross-sell portfolio expansion through data-backed interventions, governance design, and CXO-aligned performance tracking. Collaborate closely with internal leaders to translate strategic goals into executable workstreams—leveraging agile practices and KPIs for accountability and velocity. Support profitability initiatives by aligning internal capabilities with AOP targets, market shifts, and operational efficiency levers. Enable adoption of AI-enabled lending journeys that enhance both customer experience and internal risk-assessment processes. Contribute to leadership reviews, Board-level discussions, and enterprise dashboards ensuring decision-making is rooted in data and system thinking.