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Work Background
LexipolDesign Specialist
Feb. 2024Frisco, Texas, United StatesLeveraging creative skills to enhance user experience in a leading wellness app: • Optimize client logos and images for app integration, ensuring visual appeal and technical compliance
• Customize digital collateral using templated designs, tailoring to individual client needs
• Develop engaging in-app graphics, including informative infographics
• Maintain and update client-facing presentations and resources
LexipolWellness Implementation (Design)
Jun. 2023 - Dec. 2023• Created captivating UI mockups for clients' Wellness app home screens using Photoshop.
• Utilized generative AI techniques to enhance and resize images to meet guidelines.
• Collaborated with cross-functional teams for seamless design integration into the app, improving the user experience.
• Designed and oversaw the production of marketing collateral for client campaigns.
Kris Nicole DesignsFreelance Illustrator
Aug. 2022Crafting bespoke digital art to enhance online presence for content creators: • Design engaging emotes that capture the unique spirit of Twitch streamer communities
• Create distinctive logos that serve as visual anchors for streamers' brand identities
• Develop charming character art to enhance streamer profiles and foster audience connection
• Collaborate closely with clients to translate their vision into captivating digital artwork
• Utilize advanced digital tools including Adobe Illustrator, Photoshop, and Procreate Blending artistic creativity with digital proficiency to bring streamers' visions to life and strengthen their online communities.
Bay Bridge Administrators, LLCSupport Coordinator
Oct. 2021 - Mar. 2023Austin, Texas, United States- Managed and created internal reports to enhance the productivity and financial accuracy of the Insurance Operations Department.
- Implemented streamlined procedures in the claims department, resulting in increased efficiency and accuracy for manual claim processing.
- Led a cross-functional team to successfully complete critical projects, such as developing and testing an electronic data interchange (EDI) importer for 837 claim files.
- Conducted monthly audits to evaluate departmental performance, ensuring alignment with SLA goals and identifying areas for improvement.
Bay Bridge Administrators, LLCClaims Examiner
Apr. 2021 - Oct. 2021• Complete a highly detailed investigation on each claim in a timely manner and fully document the file with pertinent information.
• Maintain consistent contact with involved parties to keep all informed of claim progress.
• Exceed individual and department standards with regards to both quality and productivity goals.
Residential Treatment CenterDirect Care Staff
Jun. 2019 - Mar. 2020Austin, Texas Area• Organized day-to-day activity for clients while creating growth plan to meet their goals.
• Provided assistance and encouragement to help clients strive for excellence.
• Recorded detailed notes on daily activities.
• Created detailed procedures for staff to utilize when training in a new position.
Texas A&M UniversityResearch Assistant
Dec. 2017 - Jan. 2019Working under Dr. Rebecca Brooker in her Developmental Affective Neuroscience lab. Largely working with behavioral (emotion coding) and psychophysiological (EEG) data, as well as learning how to record neural and cardiac signals and helping with general lab setup.
HardChord DynaMixMarketing Director
Aug. 2017 - May. 2019Bryan/College Station, Texas AreaMarketing Director of a student-led A Capella group tasked with brand management and social media marketing. Designed merchandise, flyers, and managed all social media accounts.
Texas A&M UniversityResearch Assistant
Jan. 2017 - Dec. 2017Research Assistant under Dr. Brandon Schemeichel studying Social Psychology. Running a BioPack Study to measure emotional suppression and self control. Running a reaction time study to measure conscientiousness's effect on reaction times.
Texas A&M Counseling and Assessment ClinicStudent Worker
Dec. 2016 - Apr. 2018Bryan/College Station, Texas AreaWelcomes clients by greeting them, in person or on the telephone; answering or referring inquiries.
Directs clients by maintaining employee and department directories; giving instructions.
Maintains safe and clean reception area by complying with procedures, rules, and regulations.
Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
Contributes to team effort by accomplishing related results as needed.
Arbor Green Family MedicineMedical Office Assistant
Apr. 2015 - Aug. 2016Referral coordination, assisting clients with scheduling appointments, dealing with complaints, organizing company records
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