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Work Background
ArtsConnectionIT Systems Manager
Sep. 2023New York, United States• Performed administrative tasks for Microsoft 365, creating modifying and deleting user accounts, providing appropriate licensing, providing appropriate access to teams, distribution lists and groups and tenant configuration. • Responsible for Microsoft Sharepoint site creation and managed data storage limits, managed access and permissions, and configured data retention policies. • Performed Microsoft Exchange message tracing, managed read and send permissions, managed mailbox creation, and mailbox maintenance. • Tracked message hygiene for various fishing attempts and managed blocked domains. • Created configured and managed a site permission management group management and authentication management. • Successfully led process migration from Caspio Backend Application to AirTable for user program registration of over 5,000 students. • Managed upkeep and live troubleshooting of backend SQL Database and wrote SQL queries to fetch data in order to respond to data requests. • Responsively created live solutions and performed regular Website maintenance, updates and data reporting on multiple Wordpress based sites. • Key member of team involved in conceptualizing and executing multi year IT Strategic plan. • Utilized Microsoft Powerpoint to develop decks used in training staff on best practices of engaging with internal systems. • Aided onboarding efforts by creating user IDs in Microsoft cloud, granting Sharepoint access and endpoint device configuration and assignment. • Customized Microsoft Entra security and access policies on an as needed basis to provide flexible secure access for internal staff. • Successfully integrated iPad MDM system for inventory management and device request management for internal staff. • Integrated and upkept ticket style personal IT support to over 100 users of both MacOS and Windows.
KamcrestInformation Technology Sales Specialist
Sep. 2020 - Sep. 2023Manhattan, New York, United States
ScholasticLead Facilitator
Jun. 2019 - Sep. 2019Manhattan, New York, United States- Trained 40+ Deloitte consultants on in classroom conduct and student interaction. - Led over 100 high school seniors through a 3 day STEM competition focusing on Blockchain, Big Data Analytics, AI and the Design Thinking process across five major cities. - Assisted in adapting and redesigning competition procedures and curriculum for the Deloitte Team Tech Challenge
General Engineering Department at NYU Tandon School Of EngineeringWeb Development TA
Sep. 2017 - Jun. 2020Brooklyn, New York, United States• Instructed and facilitated weekly lab sessions attended by 15-20 students through course material ranging over multiple disciplines of engineering. • Maintained and executed on back-end and front-end programming enhancements with PHP, MySQL, HTML and CSS to improve the course website used by faculty and approximately 300 students each semester • Collaborated with the Head Teaching Assistant to improve and implement functionalities • Monitor a ticket system to solve problems for staff members when they encountered problems throughout the semester
ZoomLeanSoftware Developer
May. 2017 - Sep. 2017Princeton, New Jersey, United States
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