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Work Background
Lisinski Law FirmIntake Specialist and High Ticket Closer
Jan. 2025RemoteI am responsible for qualifying new leads and potential clients, as well as closing high-value deals ranging from $2,500 to $25,000. I also ensure a seamless transition for these clients to the customer service department. Furthermore, I provide support to prospective clients by addressing their inquiries regarding immigration services to facilitate their decision-making process and engagement with our firm. Additionally, my responsibilities include re-engaging dormant leads through proactive outreach via cold calling and email to reinitiate the sales cycle.
Smart Insurance CorpIntake Specialist and Business Development Representative
Oct. 2022 - May. 2025Bogota, D.C., Distrito Capital de Bogotá - Departamento, Colômbia-Provide comprehensive support and educational guidance to customers regarding insurance products and services. -Maintain meticulous records, manage client information, and implement retention strategies for customers across Allstate, Safeco, and State Auto companies. -Proactively identify and capitalize on sales opportunities with all clients, ensuring seamless completion of the sales process. - Experience with car insurance policies and coverages -Schedule discovery calls to identify customer needs and opportunities. -Book sales demos to showcase products and close deals.
AllstateCustomer Service Representative
Jun. 2022 - Oct. 2022Bogota, D.C., Distrito Capital de Bogotá - Departamento, Colômbia-Provide personalized support and education to customers regarding their acquired products and services. -Execute changes in customers' accounts efficiently, addressing billing issues, and fulfilling general requirements promptly. -Ensure a seamless experience for customers by resolving their concerns and maintaining a high level of satisfaction.
XfinitySales Representative
Sep. 2021 - Jun. 2022San Jose Cucuta, Departamento Norte de Santander, Colômbia-Offer comprehensive support and education to customers regarding their acquired products and services. -Actively search for sales opportunities by presenting new devices and additional mobile lines to all customers. -Ensure the seamless completion of the sales process, from initial contact to final transaction, to enhance customer satisfaction and retention. -Schedule discovery calls to identify customer needs and opportunities. -Book sales demos to showcase products and close deals.
The Church of Jesus Christ of Latter-day SaintsVoluntary missionary
Sep. 2019 - Sep. 2021São Paulo, BrazilOutreach: Actively engage with individuals and communities to introduce the teachings of Jesus Christ and the Gospel message. Discipleship: Provide guidance, support, and instruction to individuals and groups seeking to deepen their faith and understanding of Christian principles. Community Building: Foster a welcoming and supportive environment within the church community, encouraging participation and involvement. Volunteer Management: Train, and lead volunteer teams to support the church's outreach and discipleship initiatives. Appointment Setting: Schedule appointments for one-on-one meetings, small group discussions, or follow-up visits to discuss spiritual matters and provide support.
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