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Work Background
Northwestern MutualFinancial Representative
Feb. 2023Elgin, Illinois, United States
Media.MonksDiversity Sourcer/ Diversity Business Partner
Feb. 2022 - Jul. 2023RemoteIn my current role, I meet with hiring managers to determine hiring needs and address DEI blockers from getting talent in the door. By introducing inclusive job descriptions and gender decoders to the company, it makes opportunities available to all genders. Not only do I partner with five VPs to staff teams, but I also assess current recruiting activities and identify ways to improve diversity of existing talent pipelines and create new pathways to diversify talent. In addition, I also identify diversity recruiting metrics for the company at various stages of the recruitment lifecycle and advise on complex hiring and sourcing issues. Key Accolades ➡️ Developed and strengthened current and emerging leaders by creating a leadership cohort, curriculum, assigned book readings, professional development training, and refined leadership practices. ➡️ Sourced underrepresented talent in the organization and created Boolean searches to find talent. ➡️ Built outreach strategies to create a more diverse talent pipeline and ensure diversity and inclusion objectives were met. ➡️ Chosen by the Associate Director of DEI & Culture to be the Ambassador of Culture Coalition for the Chicago region. ➡️ Formulated strategies for clients including Disney, YouTube, Este Lauder, Google, Facebook, and more. ➡️ Determined root causes of problems using an expanded, holistic approach and long-term perspective. ➡️ Drove teamwork, communication, and commitment across groups with competing priorities to identify, assess, track, and mitigate issues and risks.
Compass Health CenterClaims Representative
Feb. 2021 - Feb. 2022I recognize the importance of accuracy to observe services performed ensuring all encounters and visits are captured timely while adhering to established payor timeframes. I promptly follow up on incomplete and inaccurate charges and make appropriate corrections. I focus on keeping minimum unbilled revenue and charges and confirm all charges are billed at month-end. I prepare and submit clean claims to third-party payers electronically or on paper. 𝐊𝐞𝐲 𝐀𝐜𝐜𝐨𝐥𝐚𝐝𝐞𝐬 ➡️ Reputed organization-wide for funneling in millions of dollars and brought $11M in claims.
Uber FreightCustomer Success Coordinator
Jan. 2020 - Feb. 2021Chicago, Illinois, United States
Advocate South Suburban HospitalHuman Resources Intern
Jun. 2019 - Jul. 2023I restructured hiring selection process and helped with crafting healthy work atmospheres. I engaged with managers to formulate strategies regarding hiring while vetting department needs. 𝐊𝐞𝐲 𝐀𝐜𝐜𝐨𝐥𝐚𝐝𝐞𝐬 ➡️ Successfully completed 3-month internship at Advocate South Suburban Hospital. ➡️ Studied Disney Institutes Human Resources Model.
Uber FreightAccount Coordinator
Apr. 2019 - Feb. 2022I managed shipments from end-to-end and supervised logistics of loads, which encompass quoting, calculating mileage based on destination to determine rates, negotiating rates with companies, and retaining contact with customers to guarantee drop-off. 𝐊𝐞𝐲 𝐀𝐜𝐜𝐨𝐥𝐚𝐝𝐞𝐬 ➡️ Received promotion to Customer Service Coordinator within a year to retain health partnerships with customers as well as build and establish process improvements for the entire organization. ➡️ Saved time and money with logistics by reviewing metrics and recommending appropriate efficiencies. ➡️ Formulated 60 SOPs from inception and redesigned workflow approach to work, which yielded savings of 12 hours during the workweek; saved thousands of dollars for overpaying customers.
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