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Work Background
Peak Performance International LtdProgram Manager – Youth Sector
Apr. 2024Nairobi County, KenyaPassionate about driving transformative learning experiences for African youth, I am a dedicated to shaping curriculum, ensuring program quality, and fostering impactful mentorship initiatives. With a keen eye for innovation and a deep understanding of emerging methodologies, I collaborate with subject matter experts to craft engaging content that aligns with our mission and learning objectives. Through regular evaluations and staying abreast of industry trends, I continuously strive to enhance program effectiveness and drive positive change. With a proven track record of leadership and team management, I thrive in cross-functional collaboration, ensuring seamless program delivery and alignment with overall business objectives. My unwavering commitment to cultivating relationships with key stakeholders and fostering collaboration opportunities underscores my passion for empowering the next generation of leaders.
Peak Performance International LtdYouth Program Coordinator
Apr. 2022Nairobi County, KenyaThis role was pivotal in designing, implementing, and overseeing programs that empower and uplift young individuals. I collaborated with internal teams, community partners, and mentors to create impactful experiences that contribute to the holistic growth of youth participants in Africa. From developing curriculum and organizing workshops to ensuring program logistics and evaluating outcomes, I played a key role in fostering a positive and inclusive environment. Through mentorship, skill-building initiatives, and community engagement, we worked towards cultivating resilience, leadership skills among other key skills in the 21st century, aligning with the organization's mission of nurturing the next generation of responsible and empowered individuals.
Iska IncAssistant Manager Human Resources
Feb. 2021 - Mar. 2022Nairobi, Kenya• Developing and disseminating necessary policies and procedures.
• Working with hiring managers and department heads to know their staffing needs proactively.
• Ensuring compliance with MN/US employment laws.
• Managing the onboarding process from start to finish on talent system.
• Monitoring and following up on employee enrollment with state/federal departments.
• Scheduling periodic staff development trainings virtually.
• Regularly monitoring and evaluation to ensure improvements and growth.
kasnebAttaché - Human Capital and Administration Division
Jan. 2021 - Feb. 2021Nairobi, KenyaAssisted the Human Capital and Administration Division whose key responsibilities are planning, coordinating and implementing human capital and administration policies and strategies aligned to the strategic plan of kasneb and advising the Chief Executive Officer on human capital and administration matters.
Peak Performance International LtdAssistant Youth Program Coordinator
Jan. 2019 - Dec. 2020Nairobi County, KenyaThis role was instrumental in supporting the planning, implementation, and evaluation of programs designed to empower and uplift young individuals. Working closely with the Youth Program Coordinator, this position involved coordinating various activities, workshops, and events that contributed to the holistic growth of youth participants. I actively engaged with participants, mentors, and community stakeholders, fostering a positive and inclusive environment. From assisting in the development of curriculum and educational materials to ensuring the smooth execution of program logistics, this role played a vital part in creating impactful experiences that align with the organization's mission. Additionally, the I contributed to monitoring and assessing program outcomes, helping to shape future initiatives that positively shape the lives of the youth involved.
Peak Performance International LtdHead of Customer Relations
Jan. 2015 - Dec. 2017Nairobi, KenyaI played a pivotal role in fostering meaningful connections between the organization and its stakeholders, including youth participants, families, and partners. This leadership position involved overseeing and optimizing all aspects of customer interactions to ensure a positive and impactful experience. I collaborated with internal teams to align services with the unique needs of youth, employing effective communication, empathy, and problem-solving skills. By cultivating a customer-centric culture, this role contributed to the overall success of youth development programs, reinforcing the organization's commitment to excellence, inclusivity, and the holistic well-being of the young individuals it serves.
Peak Performance International LtdCustomer Care Assistant
Jan. 2013 - Dec. 2014Nairobi County, Kenya1. Communication Skills
2. Customer Service Orientation
3. Problem-Solving
4. Patience and Empathy
5. Adaptability:
6. Efficient Time Management
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