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Work Background
United Nations Multidimensional Integrated Stabilization Mission in the Central African RepublicWide Area Network Technician
May. 2021Bambari, Central African Republic1. Coordinate with Head Office in executing technical policies as per the Field Technology mandate. 2. Coordinate with external vendors (ISP, GSM providers) to make sure service level agreement are met. 3. Roll out training programs for newly contingents Officers in the use of MINUSCA ICT equipment’s and online tools. 4. Provide administration of local and wide area networks to enable the Sector to have good communication. 5. Perform maintenance of physical network components, file servers, desktop computers, laptop, and applications for effective use. 6. Maintain service logs for an internet/WAN and its deployments, based on organizational requirement. 7. Design, analyze and implement LAN/WANs connections, and to design cost-effective system configurations that meet organizational requirements. 8. Establish backup procedures for all desktop computers and laptops to safeguard Mission important documents. 9. Monitor network security to be proactive in terms of any attacks. 10. Attend weekly meetings and to present ICT performance report for further engagement
RAMJACK TECHNOLOGY SOLUTIONS, AccraProject Technical (Network) Lead
Feb. 2019 - Apr. 2021Accra, Greater Accra, Ghana• Installed and configured Fluid mesh network to provide data, voice and video communications for AngloGold Ashanti (Dispatch Office mining Vehicles and Trucks) • Conduct assessments of Company’s infrastructure and data to identify vulnerabilities that could expose infrastructure to a security breach. • Device installed included (Fluid mesh Point to Point radios, Fluid mesh Point to Multipoint radios, Fluid mesh Gateway device, Fluid mesh Omnidirectional radios and Cisco 8port manageable switches. • Evaluating the effectiveness of existing security measures, and making recommendations to improve security. • Training staff on network and information security procedures • Assisted in preparing technical documents and trained the AngloGold Ashanti Dispatch team on how to effectively monitor and troubleshoot the network. • Timely upgraded the infrastructure and Internet connectivity that met organizational requirements, also monitored the computing resources that provided a stable and responsive environment. Achievements • Design processes to eliminate or mitigate potential risks and ensured that all important flow of information and data is backed up and server systems data is secure and safe. • Improved network reliability, security, and fault tolerance for all Dispatch Trucks and Vehicles communication. Critical points of failure was identified and redundancy was implemented to provide fault tolerance by installing two Gateway device. • Improved network scalability—allowed additional technology to be incorporated and capacity to extend network coverage. • Improved network speed and capacity. The company (AngloGold Ashanti) will be able to process more records and have a real-time feed from their vehicles and trucks.
United NationsNetwork Technician
Dec. 2014 - Nov. 2018South SudanNetwork design and administration & Network Project Lead. • Gather and collate network requirements by working with clients and colleagues. • Design secure and scalable networks. • Assist in sizing effort for the network part of projects. • Configuring VLANs, VTP, Etherchannels • Configuring intervlan routing on Layer-3 switches • Securing switch access • Designing and implementing wireless architectures (Cisco Aironet APs and Cisco 4400 series controllers) • Install secure and scalable network devices (Cisco L3/2 switches, Firewall, Cisco Routers and Aironet APs). • Work with Telephone, Server and Radio unit standardize installation of new equipment’s in the Network Operation Centre • Work with OS and application teams to ensure client service success. • Provide support to the Mission Local, Metropolitan and Wide Area Network using technologies VSAT, Microwave, Wireless, Fiber, VOIP & VTC. • Document all network set-ups. • Follow both customer and company standard ITIL processes e.g. Change Management. • Liaise with support teams, working together to resolve customer issues. • Work as part of a team with excellent communication skills. • Work with clients during all stages of projects. • Experience with Help Desk/Service Desk ticketing and support systems. • Highlight and document all network risks of projects. • Coach more junior members of staff.
Students Loan Trust FundNetwork & System Administrator
Oct. 2010 - Nov. 2014Accra, GhanaResponsible for the day to day implementation and management of IT Systems and Networks • Technical lead duties and management of technical projects • Designing and implementing company network infrastructure • Defined and implemented improved corporate policies regarding the location, safety and security of servers and network equipment • Recommended modifications to improve speed of operations and system security measures. • Configured and managed AD, Exchange, DHCP, WSUS, WDS, Antivirus and backup servers in the corporate network. • Securing switch access • Troubleshooting hardware problems in regards to : all the server range( Dell, HP), SAN boxes, tape backup units, switches, KVM • Solving software problems - Microsoft (Windows 2000/2008; SQL Server ; Microsoft Exchange;), Dell's applications, Veritas Backup Exec • Install, maintain and manage Kaspersky Antivirus Security Centre package • Configure and managed PABX (Altigen and Panasonic) • Troubleshooting and solving networking issues - TCP/IP, DNS, DHCP, Layer 2/3 network devices • Administering the whole IT infrastructure – switches, firewalls, routers, and servers • MS Exchange 2003 deployment and management
BusyInternetNetwork & Systems Administrator
Oct. 2004 - Aug. 2010Ring Road Central AccraI enjoyed working @ busy. I got lot of experience and friends for working there. It was a nice place to be. • Installation and Configuration of third Party Software • Supporting technical support team which is responsible for infrastructure • Creating standard server/Client build • Create Implement Group Policy within Domain. • Active Directory users and groups management • Implementation and administration of DNS, DHCP • Creating standard Net-backup policies and taking back-up of the servers. • Preparing monthly work status report and updating technology specific documents • Virus Protection and Eradication • Configuring and troubleshooting desktops, laptops and servers. • Implementing RAID 5 on organization critical servers such as Domain controllers and file servers. • Administration and Maintenance of Windows based network of over 100 Workstations. • Implement and administrate Active Directory services. • Administrate Wingate Proxy Server. • Managing and troubleshooting VOIP network. • Troubleshoot Windows Operating system and application related issues. • Monitor Domino Mail server. Install, Manage and monitor Lotus Notes client. • Managed inventory list of computers, hardware components, and licensing and support agreements. • Created test environment for WSUS server. • Modified group policy to deploy Critical and Security Updates to test workstations. • Created a script to control download intervals for Critical & Security Updates. • Deployed Critical and Security Updates to the production environment. • Continually worked on bandwidth monitoring software • Periodically monitored event viewer on our Windows Servers for any errors.
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