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Work Background
Lantana RecoveryCase Manager
Jan. 2023Provide legal support and assist clients with FMLA and short-term disability paperwork while developing personalized recovery pathways and aftercare plans. Facilitate client engagement with external resources and conduct weekly progress assessments to adjust care plans as needed.
Lantana RecoveryAdmissions Coordinator
Jan. 2022 - Jan. 2023Served as the primary contact for prospective clients and families, conducting assessments, managing insurance verification, and addressing financial inquiries. Assisted clients with care options and transportation logistics while guiding them through the admissions process on intake day.
Charleston Recovery CenterDirector
Jan. 2020 - Jan. 2022Acted as the main contact for prospective clients and families, guiding them through the admission process and conducting assessments for program suitability. Facilitated treatment navigation, including transportation and detox arrangements as needed.
Charleston Recovery CenterBehavioral Health Technician
Jan. 2018 - Jan. 2020Led group meetings and workshops for personal development and recovery while overseeing daily chore assignments and maintaining the operational schedule. Facilitated the onboarding process for new female clients, including conducting bag searches and accompanying clients to external appointments for continuity of care.
Lantana RecoveryRecovery Manager
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