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Network Power<100 people
Roles
75%
Business Owner
🧨75%
Consulting
💸50%
Marketing
Geos
🇺🇸25%
United States
Work Background
Lead, Customer Relationship Manager
Lagos Business SchoolLead, Customer Relationship Manager
Jul. 2021Lead a team of 5 Key Account Executives to consistently surpass business development targets across West Africa. Managed premium executive programmes in partnership with Henley Business School (UK) and Strathmore Business School (Kenya), achieving 100% of target sales. Designed and executed strategies for engaging institutional and enterprise clients, generating over 40% of institutional revenue in 2023. Implemented CRM-driven pipeline processes that improved client retention and upsell success by 80%
Customer Relationship Management Manager
Lagos Business School Executive EducationCustomer Relationship Management Manager
Jul. 2021 - Jul. 2024● Project a positive corporate image to ensure productive relationships with clients. ● Schedule regular meetings, discussions, and teleconferences, and visit client offices to strengthen client relationships. ● Understand client needs and customize existing business programmes to meet their needs. ● Provide client support and handle client communications effectively. ● Owner Manager Programme (OMP): This is one of the major Executive programmes in my portfolio; it had three runs from 2021-2022, recorded 92%, 112%, and 148% of quota in forward progression. We have had one run in 2023 with 200% quota forward progression. ● Agribusiness Management Programme (AGMP): Had two runs in 2022, recorded 122% and 138% of quota in forward progression. The run in 2023 had 150% of quota progression. ● Family Business: Achieved 600% of quota milestone in 2022 and 2023. ● USAID: Collaborated to develop new tool kits for optimal client experience. Recorded the graduation of the pioneering cohorts by driving the implementation of change, assignment completions, and certification readiness. ● I led the executives on the Owner Manager programme (OMP) to Strathmore Business School in Kenya on a week of cross-learning of doing business in East Africa. ● I managed 15 seminars from the open programmes in 2022, contributing 25% of the seminar budget 2022.
Sales Manager
GIL AutomationsSales Manager
Mar. 2019 - Jun. 2021Ikeja, Lagos, NigeriaDirected the sales and eCommerce strategy for the West African region, achieving 150% year-on-year revenue growth and building the platform to USD $1 million annual sales. Transitioned the business from pure B2B into a hybrid B2C model, which resulted in a 20% increase in customer engagement and expanded market reach. Established a dedicated digital marketing and lead-generation team, improving lead conversion by 45% and strengthening brand presence in new markets.
Sales Manager
Chris Nelb Pharmaceutical LimitedSales Manager
Nov. 2018 - Mar. 2019● Accomplished marketing and sales objectives by planning, merchandising, and promotion programs. ● Identified marketing opportunities by identifying consumer requirements, defining the market, competitors' share, and strengths and weaknesses. ● Sustained good relationships with key accounts/customers by regularly visiting and anticipating new opportunities. ● Ensured products are competitive in terms of pricing and product demands. ● Product/Service Management. Designing, developing, maintaining, Improving, and acquiring products and services that meet consumer needs. ● Provided excellent customer service in resolving issues from purchasing the company products. ● Planned and facilitated workshops for existing clients to showcase and market ISN services. ● Influenced the development of programs designed for instrument optimization and test menu expansion, which led to the creation of new sales channels that boosted Sales Revenue by 30% YOY. ● Surpassed monthly Sales target for three months consecutively. ● Achieved Market visibility for new products.
Sales Representative
Neimeth International Pharmaceuticals Plc.Sales Representative
Apr. 2018 - Dec. 2018● Accomplished marketing and sales objectives by planning, merchandising, promotion programs. ● Identified marketing opportunities by identifying consumer requirements, defining market, competitor's share and competitor's strength and weakness. ● Sustained good relationship with key accounts/customers by making periodic visits and anticipating new opportunities. ● Ensured our products are competitive in terms of pricing and product demands.

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