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Work Background
One More GameInterior Design Consultant
Feb. 2025 - Mar. 2025Quickly and creatively designed and set up a new office space for optimal use by game designers.
QADGlobal Sales Enablement Instructional Designer
Nov. 2022 - Dec. 2024Greater Seattle Area- Designed and implemented QAD’s first scalable, on-demand global training program for internal sales teams and channel partners, driving enhanced performance and efficiency - Created eLearning on Salesforce, Configure, Price, Quote, the Challenger Sale, full industrial transformation platform solutions, working with BDEs, CSMs and more - Led in-person and remote training for channel partners and internal channel partner managers, focusing on selling QAD software solutions and utilizing QAD's LEAP Partner Program and software tools - Created high-impact eLearning content, including tutorials on accessing and leveraging partner tools, integrating Seismic and Lessonly platforms to streamline training delivery - Served as administrator for Seismic and Lessonly, managing license allocation and user access for both internal employees and channel partners - Collaborated with the VP of Sales Enablement to craft executive presentations showcasing quarterly training achievements and activities to QAD’s board of investors, including Thoma Bravo - Achieved recognition as a 2x recipient of QAD’s quarterly Sales Ninja Award for excellence in sales enablement and organizational support - Maintained a reputation for creating world-class, data-driven training content that directly aligned with corporate objectives and sales growth - Recruited for this role by the VP of Sales Enablement, who previously served as Director of Global Sales Enablement at Thales, where I worked for 5 years Key Achievements: - Seamlessly implemented Seismic and Lessonly platforms to enhance training efficiency and scalability - Developed engaging, data-driven eLearning materials that supported partner sales readiness and internal team growth - Consistently earned praise for aligning sales enablement strategies with organizational goals and achieving measurable results
AccelityContent Creator
Jan. 2019 - Nov. 2021Greater Milwaukee Area• Created engaging B2B marketing content tailored to the insuretech industry, including executive blogs, web copy, email campaigns, and social media posts • Collaborated directly with clients to craft customized content strategies that aligned with their unique brand voice and business goals • Produced high-quality ghostwritten articles and marketing materials that established clients as thought leaders in the insuretech space • Utilized SaaS tools and analytics to optimize content performance and deliver measurable results • Edited and refined complex technical and marketing materials to ensure clarity, consistency, and impact • Partnered with cross-functional teams to deliver content that supported broader marketing initiatives and drove lead generation
ThalesGlobal Sales Enablement Instructional Designer
Nov. 2017 - May. 2022Remote- Spearheaded the creation of on-demand global cybersecurity sales enablement content to enhance user experience, align with organizational goals, and address evolving business needs during the Gemalto-Thales merger - Delivered comprehensive product training for Thales’ extensive product line, completing the project within 100 days to meet critical business deadlines - Translated complex cybersecurity and sales concepts into engaging, high-impact training content tailored for a global audience - Collaborated with internal stakeholders and executive leadership to ensure alignment between enablement strategies and corporate objectives - Served as a key resource for enabling global sales teams to effectively communicate Thales’ value propositions to clients and partners - Developed and administered scalable eLearning programs and learning management systems (LMS) to support the organization’s growth and innovation goals - Partnered with cross-functional teams to drive seamless integration of sales enablement tools and resources Key Achievements: - Played a pivotal role in enabling a smooth transition during the Gemalto-Thales merger by creating training programs that addressed organizational changes and new product offerings - Successfully aligned sales enablement initiatives with corporate goals, leading to measurable improvements in sales readiness and customer satisfaction - Recognized for consistently delivering innovative, data-driven training solutions that empowered sales teams worldwide Tools and Technologies: - Platforms: Cornerstone, LMS and content management systems - Content Creation: Articulate, Adobe Captivate, Camtasia - Collaboration Tools: Microsoft Office, Teams, SharePoint - Enablement Strategies: Data-driven approaches, virtual and onsite training, eLearning development Recruited by and reported directly to the Director of Global Sales Enablement, leveraging a trusted partnership from previous roles to deliver exceptional results
Pilot Flying JLearning and Development Technology Specialist
Nov. 2015 - Feb. 2016Knoxville, Tennessee Area• Designed icons, logos, and graphics for use in training and orientation
• Wrote, designed, and created e-learning courses
Blackfin Cloud ServicesConsultant
Oct. 2015- Delivered project management and content development expertise for large-scale software development and implementation projects, focusing on Microsoft Dynamics CRM/365 and other custom platforms - Managed end-to-end projects for public and private sector clients, ensuring timely delivery, scope alignment, and exceptional client satisfaction - Produced high-quality marketing and instructional videos, taking projects from concept to completion, including scriptwriting, recording, editing, and publishing. - Designed and delivered live, virtual, and onsite training sessions for end-users and trainers, driving successful adoption of new software systems - Authored user manuals, technical documentation, and blog posts to simplify complex software processes and enhance user engagement - Strategically managed social media platforms and implemented marketing campaigns, increasing brand visibility and customer outreach - Redesigned website UX and content for improved client navigation and engagement - Worked with high-profile clients, including Microsoft, Los Angeles Unified School District, and NYC Department of City Planning, delivering tailored training and instructional content - Excelled in remote and independent work settings, effectively managing multiple projects and priorities simultaneously
Delta Air LinesFlight Attendant
Mar. 2015 - May. 2017United States• Provided top-notch customer service while dealing with stress and last-minute changes
• Worked on a team to overcome adverse situations
• Was selected from a pool of over 250,000 applicants for less than 100 positions
ZywaveInstructional Designer
Apr. 2013 - Feb. 2015Greater Milwaukee Area• Designed and developed engaging, company-branded software training materials (incl. redesigning versatile partner training manual template)
• Created training videos (incl. writing scripts, designing slides, recording audio and video, editing and producing)
• Uploaded to, tested and maintained videos in LMS
• Managed multiple projects and tasks simultaneously, working with a wide variety of people and departments
• Revamped client training programs for five insurance value-added software programs
• Produced professional, visually pleasing, company-branded content with little turnaround time
ZywaveContent Writer
Feb. 2012 - Apr. 2013Greater Milwaukee Area• Wrote and revised benefits-related documents for BrokerBriefcase (e.g.: policies, newsletters, health/wellness programs, social media programs), an online, client-facing database
• Video editing using Camtasia
• Brainstormed and wrote articles for the new employee newsletter
• Researched benefits-related subjects for inclusion in BrokerBriefcase documents
• Developed and designed step-by-step procedures for digital processes
• Updated a sample, customizable, employee handbook, incl. writing 29 new policies
• Created sample social media marketing campaign for LinkedIn, Facebook, and Twitter
Thomson ReutersCommunications Intern
May. 2011 - Sep. 2011Eagan, MN• Evaluated and redesigned the internal communications newsletter, researching and implementing effective methods of communication throughout the process
• Interviewed and discussed options with the newsletter’s intended audience
• Worked with an engineer to create standard work instructions for bindery equipment
• Redesigned multiple internal communications documents to increase effectiveness
• Presented redesigned newsletter and plan to executives prior to execution
• Created a maintenance/sustainability plan for the new newsletter design to combat the lack of availability of communications professionals
• Gained a valuable understanding of the corporate environment
University of Wisconsin-Stout, University HousingResident Advisor
Aug. 2009 - Dec. 2011Menomonie, WI• Served as a role model for 46+ student residents, male and female, in the UW-Stout upperclassmen residence halls
• Initiated regular contact with residents to ensure their needs were being met and to build relationships with them
• Planned and hosted social, educational and service events to strengthen floor and campus communities
• Performed minor administrative duties
• Took note of behavioral changes or issues to ensure the safety of all residents
• Enforced residence hall policies in a respectful manner
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