River Region Human Services, Inc.Chief Executive Officer/Executive Director
Jul. 2012 - Dec. 2017Jacksonville, Florida, United StatesReporting to the Board of Directors, oversaw organizational development and operations of large-scale behavioral health agency comprised of 13+ locations in three counties, over 260 employees and an annual budget of $14M supported by government, private, fee-of-service funding sources including 25+ contracts and grants at the local, state, and federal level. It was my mission to ensure seamless operations of all clinical and medical programs as well as effective administrative and organizational strategic planning. Also headed non-profit development and client management agendas. I leveraged my position by exercising networking and community outreach initiatives to formulate key partnerships to facilitate on-going growth and effectiveness. Contributions made: - Maintained zero downtime and continuity of operations while launching new programs and building new locations for program expansion projects. - Spearheaded organizational restructuring initiatives to capture cost savings, promote employee development and succession, and eliminate deficiencies. - Conducted business process re-engineering by rolling out leading-edge technological enhancements to automate processes, increase tracking, boost data gathering, and monitor performance levels. - Took leadership initiative to innovate and implement revised reporting protocols and processes for top-performing management team. - Turned around previously underperforming culture and organization into more accountable, collaborative, efficient, and productive environment emphasizing consensus-building and effective project management procedures.