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Work Background
General Manager
Lola's Hi/Lo LoungeGeneral Manager
Oct. 2024
Front of House Manager
Lola's Hi/Lo LoungeFront of House Manager
Feb. 2024 - Sep. 2024
Area Manager
FreshFin PokéArea Manager
Feb. 2021 - Oct. 2023
General Manager
Madison'sGeneral Manager
Jun. 2020 - Feb. 2021Reviewing inventory of FOH and BOH. Responsible for labor reports for all restaurant staff, and being flexible on maintaining an organized FOH / BOH. Weekly meetings to evaluate sales and labor reports, and discussing ways to enhance the dining experience. Maintaining COVID-19 policies throughout the pandemic that has impacted new policies on a weekly or monthly basis.
FOH Manager
Madison'sFOH Manager
Aug. 2018 - Jun. 2020Coordinate front of house activities such as hiring and training staff, setting schedules, organizing events, solving customer issues, and making sure people leave the restaurant pleased and happy.
Enrollment Adviser
UW-Extension Enrollment Adviser
Nov. 2017 - Mar. 2019Madison, WIRecruit prospective students who inquire about the collaborative and flexible options programs, certificates, and online courses. Follow up on leads generated through the marketing program meeting identified metrics for contacts and admissions. Collaborate with colleagues in marketing, admission, advising, and student services to obtain up-to- date information for prospective students. Use prescribed recruitment plan to contact leads at various stages in the recruitment cycle and update student records accordingly.
Graduate Student Intern
Oregon Office of Community Dispute ResolutionGraduate Student Intern
Jan. 2017 - Jun. 2017Eugene, ORConducting a program evaluation of the Oregon Office of Community Dispute Resolution (OOCDR). The OOCDR is responsible for 16 Community Dispute Resolution (CDR) programs across the state of Oregon. The goal of the program evaluation is to ensure that the OOCDR is fulfilling its responsibility of dispersing the state budget appropriately, supporting the CDR's in every way possible, and that the OOCDR is vital to continuing the implementation of CDR programs.
Graduate Student Intern
Dean of Students LGBT Education and Support Services ProgramGraduate Student Intern
Sep. 2016 - Dec. 2016In this internship I researched the University of Oregon's gender equity hall, as well as other universities' gender neutral or gender inclusive community halls throughout the mainland United States. Along with conducting my own research, I met with current students, staff, faculty, and assessed the work that had already been done on this campus with the gender equity hall. I researched and attended various meetings throughout the term to help with my research.
CRES Connections Coordinator
University of Oregon School of LawCRES Connections Coordinator
Mar. 2016 - Jun. 2017CRES DepartmentI helped recruit students for the Conflict and Dispute Resolution Graduate Program at the University of Oregon School of Law. This included emailing and calling prospective students, answering any questions regarding the program, scheduling appointments and tours, and preparing future students for the program. I also update the program's social media sites.
Extra Help
Lane County Mediation and Restorative ServicesExtra Help
Mar. 2016 - Jun. 2017Lane County, OregonI assisted with the court mandated Focus on Children class for parents going through a separation, divorce, or parenting change. I was responsible for filing court documents, scheduling future appointments, and answering questions. I facilitated supervised parenting times for families with court orders for a third party to supervise one parent. This included recording all interactions, submitting any documents or testimony to the court as needed, and help parents make the most of their time with their children. I helped facilitate the Family Check-Up appointments that are conducted through Trillium Health Plan. This includes interviewing families, conducting age-appropriate tasks with the families, and providing a summary of the assessment for the families.
Membership Advisor
YWCA of MinneapolisMembership Advisor
Sep. 2013 - Jul. 2015Greater Minneapolis-St. Paul AreaI worked with individuals and families in the community who are interested in becoming a member of the YWCA. This included showing them the facility, going over the benefits, explaining pricing and the options for discounts. I worked with people of all ages, genders and nationalities.
Customer Service Represenatitve
2nd Wind Exercise EquipmentCustomer Service Represenatitve
Mar. 2013 - Sep. 2013Eden Prairie, MNI helped customer's troubleshoot equipment, warranty and payment problems. I processed warranty claims and other forms of payment (credit card, check, cash). It was a daily routine to contact approximately 20-30 clients, both residential and corporations. Along with the day-to-day tasks, I helped with other forms of service as needed.
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