Sploot Veterinary CareDirector of Growth & Product
Jan. 2024 - Sep. 2025United States, DenverIncreased total conversions by 93% YoY in 2024 & new conversions by 64% YoY through team leadership & cross- functional collaboration with operations while managing a ~$3M annual advertising budget
Directed paid acquisition, client retention, social media & all website/mobile app product management & optimization
Oversaw engineering & product to grow mobile app users by 230% in 9 months through growth initiatives including smart reminders, re-engagement prompts, and in-app messaging that boosted retention and engagement
Improved site conversion to over 32% while also increasing primary patient retention rate to 80%
Managed a team of 4 (2 local, 2 remote) and 3 external agency partners
Led a full marketing tech migration, including CRM and data systems integration to create a full 360 view of clients Spearheaded GTM strategy for 9 new locations across 3 markets, growing business by more than double in 18 months Increased social media following and organic traffic through SEO, AEO, and Content Optimization by over 110% Leveraged generative AI (ChatGPT, Claude, etc.) for content creation, ideation, data analysis, & marketing automation Built custom GPT workflows and prompt libraries to streamline campaign planning, copywriting, and reporting Experienced in training cross-functional teams on AI adoption, including prompt engineering and ethical use practices