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Work Background
LAPO MicrofinanceQuality Assurance Engineer
Apr. 2022Benin City, Edo State, Nigeria● Developed and implemented robust monitoring procedures, including regular audits and reviews of procedures, to maintain compliance and also in line with policy. ● Identified weak areas through thorough evaluations and implemented corrective measures to address problematic issues promptly. ● Conducted comprehensive application testing, including Mobile Banking Application and Fresh Service Desk, to ensure quality and reliability. ● Utilized advanced testing methodologies to uncover potential flaws and enhance the overall user experience. ● Ensuring that system and processes adhere to industry quality and safety standard
LAPO MicrofinanceIT Support Specialist
Jun. 2015Nigeria- System / IT infrastructure maintenance -System Administrator / Infrastructure -install, maintain computer -System Security -Network security -cabling -system diagnosis / troubleshooting. -Rendering of general IT support -Data Analyst. -Ticket management
LAPO MicrofinanceIT SUPPORT
Jun. 2015 - Jul. 2025Owerri, Imo, Nigeria2nd level support to branches on IT, Application and network related issues
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