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Network Power<100 people
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✨100%
Business Owner
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Work Background
StrategioChief of Staff
Jan. 2023 - May. 2024Served as the CEO's liaison to the team in a fast-paced environment by improving systems, solving problems, and freeing up valuable time. Implemented company-wide platforms to provide scalable, systematic improvements to sales pipeline, hiring, onboarding, documentation, and trained team members on new processes. Strategically supported a growing start-up that reached over 100 employees in operations, HR, project management, platform implementation and training, board meeting preparation, and streamlining processes. Supervised expansion of the company's international operations by opening an office and onboarding a team in Bogota, Colombia.
ZirtualExecutive Assistant
Apr. 2021 - Jan. 2023
NolteExecutive Assistant
Oct. 2020 - Oct. 2021RemoteAssist CEO and CTO with daily administrative tasks including research, organization of financial information, managing and entering employee data, creation of documents and templates, and any other responsibilities that are needed.
FreelanceFractional Chief of Staff/Project Manager
May. 2019RemoteNon-Profit Organization - Implementing efficient systems to track and push results for the fundraising pipeline, preparing materials for board meetings, and ensuring notes and action items are curated afterwards, as well as optimizing executive scheduling to prioritize high-impact meetings that advance the mission. Green Tech Startup - Overseeing objectives such as complex AI platforms and website initiatives. Focusing on delivering innovative digital solutions that advance the environmental goals as a Project Manager in a fast-growing team. Med Tech Start-Up - Translating strategic vision into actionable plans and tangible outcomes. I streamline executive workflows, lead high-impact projects, and foster organizational alignment.
PanaSenior Travel Agent/Customer Success
May. 2019 - Mar. 2020RemoteChosen as one of nine, from a team of 150 agents, to be part of the SpecOps team focusing on the highest priority clients including Facebook, SpaceX, Netflix and Shopify. As a senior travel agent, I helped other agents with training and feedback as well as applied leadership skills to organize them to be most efficient. Provided an excellent corporate travel experience by supporting companies and their guests using the Pana platform and Sabre GDS to ensure the highest quality and smoothest trip from start to finish, including reimbursements and other accounting tasks. Adapted and reacted quickly to an always changing start-up environment by resolving issues, submitting and triaging bugs, and giving workaround instructions to agents to continue a normal workflow.
AviancaLanguage Trainer for Airline Personal
Dec. 2016 - Dec. 2018Bogotá D.C. Area, ColombiaTrain flight attendants and aviation mechanics to have a specific level of English for their careers. Include aviation specific terminology and activities to prepare them for situations they might face. Prepare these professionals to interact with customers and for diverse circumstances in their careers.
Open EnglishAcademic Specialist
Dec. 2016 - Dec. 2018RemoteRemote English teacher responsible for classes online to students at different levels and in different countries. My role was to combine individualized topics along with following the provided material while creating a personal and enjoyable experience for the students/customers. Answer simple technical support questions from the users to help maximize their use of the platform to accelerate their learning. Most importantly, create a great environment for the user and provide feedback to help them succeed.
American School WayEnglish Teacher
Mar. 2016 - Nov. 2016Bogotá D.C. Area, ColombiaProvided personalized ESL education to small groups with topics focused on their careers. Specialized learning for all levels and learning styles.
IndependentLanguage Consultant
Jan. 2016 - Oct. 2021RemoteLanguage-based services to help businesses grow and reach new markets. Prepare corporations, personnel, and products for potential international clients and investors.
MEDINEXOVirtual Assistant
Jan. 2015 - Feb. 2019Remote - FreelanceResearch potential markets' health systems and compile the data in a presentable way to be analyzed by high level company officials. Create walk-throughs, tutorial videos, and host webinars to train users on the platform. Help with user experience and report problems with the application. Perform data entry and organizational tasks to facilitate the day-to-day of superiors.
Casa de SaludVolunteer/Interpreter
Aug. 2014 - Nov. 2014Greater St. Louis AreaCreated communication between the medical professionals and the patients by translating what is said from English to Spanish and vice versa
Los Andes Ventures, LLCBio-medical Sales Support
Jul. 2014 - May. 2016Bogota, ColombiaHelped companies introduce their medical products and devices to the Latin American market by finding buyers and distributors in Central and South America. Opened new sales channels in Chile and Panama. On-boarded new clients, established relationships, followed-up, traveled to visit clients and closed sales.
Nestlé Purina North AmericaMarket Research Analyst
Jul. 2014 - Sep. 2014Greater St. Louis Area
St. Luke's Hospital - Software SupportMA/MR II
Jun. 2012 - Apr. 2014Used electronic medical works to enter patient records, schedule tests for patients, check patients in and out, and any task needed by the physician. Trained other employees on use of new platform. Responded to patient tickets and inquires via chat, phone and email.
Lindenwood UniversityLabratory Assistant
May. 2010 - May. 2013Biology DepartmentPrepare solutions, set up equipment, and follow schedule to make sure classes were ready in advance for professors
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