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Work Background
AccentureSenior Manager
Sep. 2011Pune, Maharashtra, India• Served in diverse roles across multiple client accounts. • Acted as Delivery Excellence Manager for a business vertical encompassing over 100 client accounts. • Specialist in solutions for new proposals. • Managed a Testing Transformation project as Program Manager and Metrics Lead. • Held the position of Global PMO Lead and PMO Transformation SME. • OPERA Subject Matter Expert (SME). • Led teams of various sizes, from 10 to over 200 members. • Ensured adherence to internal standards and client specifications across multiple projects, contributing to sustained business growth and client satisfaction.
IBM IndiaAdvisory Project Manager
Oct. 2000 - Aug. 2011Bangalore, Pune, US, Australia, Czech Republic• Set up offshore delivery teams from scratch, managed transitions from incumbent vendors. • Oversaw system integration projects for significant business initiatives of global telecom vendors. • Developed interactive travel portals as a Database (DB2) SME and Project Manager. • Managed team operations and client stakeholder relations. • Implemented best practices and technologies that significantly improved the efficiency and scalability of project delivery. • Fostered strong relationships with clients and internal stakeholders, enhancing communication and project outcomes. • Streamlined resource allocation and utilization across projects, maximizing budget efficiency and project success.
Cognizant Technology ServicesSenior IT Associate
Mar. 2000 - Sep. 2000India
Tata Consultancy ServicesSenior IT Associate
Aug. 1994 - Mar. 2000Mumbai, Calcutta, UK, SA
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