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Work Background
STANISLAUS REGIONAL EMERGENCY DISPATCHERS ASSOCIATIONEmergency Dispatcher
Nov. 2016
American Medical Response911 Emergency Dispatch
Apr. 2016 - Apr. 2017
Olive GardenBartender/ Trainer
Dec. 2013 - Apr. 2016Turlock•Providing the best service possible to my guests, while making drinks for other team members in a timely manner and keeping my work area clean, safe, and organized. •Being held accountable and responsible for all monetary transactions during my shift. •Monitoring use of all non-alcoholic and alcoholic materials needed for running the bar, and ordering alcohol when necessary. •Training new servers and bartenders to successfully meet and exceed sales goals, while upholding rigorous quality and safety standards.
In-Shape Health ClubsFront Desk Representative
Jan. 2013 - Jan. 2014Modesto/ Turlock• Greeting and checking in members, handling any questions or concerns that members may have had, all while maintaining a clean and organized front desk/ lobby area. • Answering the phone, and properly screening calls for transfer to the correct extension.
Macy'sSeasonal Sales Associate
Nov. 2011 - Jan. 2012Modesto, California Area• Organizing sales displays, as well as keeping dressing rooms tidy during busy holiday hours. • Being able to suggest an item for a customer's specific style, convince them to purchase a more expensive item than the one they originally intended to buy, or persuade them to purchase multiple items instead of just one. • Handling multiple customers at once, while still providing assistance to any fellow team members that were overwhelmed or needed help. • Working for the good of the sales floor as a whole, not just for personal sales. • Managing unruly costumers in a professional, friendly way during the stress of holiday shopping, and making sure every customer left happily with everything they needed. • Being trusted with private customer information with their applications of store credit.
Red RobinServer Trainer
Feb. 2008 - Oct. 2014Turlock• Working in a fast-paced environment, but still exceeding the guest's expectations by giving them fast, friendly, personalized service. • Training new and existing team members to thrive in new positions, while also demonstrating how to work in a team oriented environment. • Preparing and presenting new information to fellow trainers in the forms of meetings, as well as communicating relevant information and issues to non-trainer team members placed under my supervision by management.
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