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Work Background
SecuriGence LLCSr. Project Manager
Oct. 2024United StatesPartnered with senior DARPA Agile Center of Excellence stakeholders to define project and operational support requirements. Provides informative and actionable reporting ensuring Sr. Leadership is aware of resource utilization, schedule adherence, and cost efficiencies affecting the Agency.
Copper River Cyber SolutionsSenior Program Manager
Jul. 2023 - Oct. 2024Maryland, United StatesLeading and directing cross-functional Integrated program portfolios to meet cost, schedule, and technical performance requirements.
Provides consultative advisory along with a team of Subject Matter Experts developing the transition of the Defense Information System for Security (DISS) to NBIS supporting the initiation and application to background investigations, adjudication, and continuous vetting while designing the system to deliver robust data protection, an enhanced customer experience, and to better integrate data across the enterprise.
The George Washington University/Seton Hall UniversityMember of the Board of Advisors
Jan. 2021 - Apr. 2024Washington, District of Columbia, United States
CVP (Customer Value Partners)Director
Oct. 2020 - Jul. 2023Washington DC Metro Area• Strategic Growth: Enhanced the company’s brand recognition and financial growth, resulting in $4M of revenue growth.
• Strategic Planning: Trusted advisor to C-Level staff on the creation of Enterprise Architecture initiatives and deliverables.
• Agile Project Management: Directed cross-functional Integrated Agile Program Teams to develop policies, procedures, and Enterprise Architecture resources for the Consular Affairs organization.
• Data Security: Led the implementation of Thales-backed solutions for Data-At-Rest security across 100+ systems.
TelesisDirector
Oct. 2018 - Sep. 2020Washington D.C. Metro AreaLed a multi-faceted team of 67 personnel encompassing Integrated Monitoring, Service Desk Operations, Network Operations Support, Microsoft Application Training Support for customers, Telecommunications Support, Configuration Management, and Asset Management providing 24/7/365 IT Service Delivery support for the Information Technology Center. Successfully transitioned the organization from a Time and Materials-based contract to a Firm, Fixed Price contract by navigating cultural and political challenges and implementing sound strategies to implement the changes necessary to be within contract compliance. Led Cold-Site Continuity of Operations Planning meetings to identify critical services, update test plans, and post-test: provided test results, After Action Reviews, and Lessons Learned to formulate process improvements in preparation for the next planned COOP Test. Implemented ITIL methodologies and organized ITIL V4 certification training for the entire team. Led the modernization of the existing Service Desk function by implementing a Unified Service Center approach collapsing two disparate and independently configured ServiceNow queues. Improved service delivery capabilities in the IT service areas by employing industry best practices solutions to achieve increased organizational agility and improved collaboration Provided Operational Risk Management identification and resolution/mitigation solutions to address numerous GAO and FISMA findings
Covered 6 Solutions, LLCPresident/Consultant
Oct. 2017 - Oct. 2019United StatesAssisting customers with resolving complex strategic growth challenges by truly partnering with clients and applying practical solutions in a timely manner. • Responsible for the establishment of public-private partnership charters while providing assistance to create the Fairfax County Business Emergency Operations Center • Lead a team of Subject Matter Experts to develop and deliver a comprehensive and contemporary global network architecture and strategy that consolidated Voice, Video and Data networks.
• Drove the transformation of legacy solutions to contemporary solutions using the Internet, Cloud, XaaS, Open Source, etc.
• Drove the evolution of architectural standards and designs using consistent service standards that are global, agile, scalable and easy to maintain
• Created compelling business cases around problems, outcomes, risks, benefits and the financial justification required to execute on them
• Drove roadmaps and timelines for new network capabilities and functionality
• Created an “Automate First” culture that built-in network optimization and automation opportunities from the onset, and accelerated adoption and rollout plans in the existing infrastructure
• Oversaw ‘Go-Live’ activities of design deployment and transition into an operational steady state. • Provided technical and business input for IT infrastructure projects related to voice and data networking, and related technologies. • Participated in large scale, multi-functional projects, including product development, merger and acquisition, and divestiture activities, with an open and creative mindset focused on delivering business solutions. • Acted as a trusted advisor with businesses, internal teams, supplier partners, end-users, and solution providers to ensure processes and tools are in place and/or are followed to support the environment and meet business needs
SNAP IncDirector of Operations; Federal/Civilian
Jan. 2016 - Sep. 2017Chantilly, VADirected the activities of all Federal/Civilian programs including the creation, implementation, and integration of IT software development and infrastructure projects to achieve well-defined business and IT objectives. Lead the standardization of operational processes; managing risk exposure; and providing a best practice approach to planning, estimating, execution, and delivery of services to the company’s customer base. Responsible for resource management, and monitoring, summarizing and communicating the health of program portfolios. • Partnered with executive and departmental/functional management to define, document, implement and evolve a standard program/project management methodology • Accountable for project management staff development in a demanding CMMI/ISSO environment, technology vendor relationship management, and portfolio management responsibilities.
• Established and managed appropriate committee meetings, document outcomes, and provided enterprise-level communications to stakeholders and Executive-level management
• Managed the alignment of multi-million dollar, multi-year IDIQ and GWAC program objectives and financials to Corporate Strategic Plans
• Collaborated with Capture Management teams to develop win strategies, coordinate corporate resources, build teams of subcontractors, assess competition, present decision gate briefings to executive management, manage bid and proposal funding, from the decision to bid to the post submission phase of an opportunity
• Identified qualifying and developing new business opportunities and associated call plans, and developed executable plans for winning them. Conducted strategic opportunity analysis with specific emphasis to increase company Probability of Win (PWin).
ValidaTek, Inc.Program Manager
Oct. 2013 - Jan. 2016Washington D.C. Metro AreaU.S. DEPARTMENT OF STATE, (DOS) BUREAU OF INFORMATION RESOURCE MANAGEMENT, OFFICE OF THE CHIEF TECHNOLOGY OFFICER FOR OPERATIONS, SYSTEMS INTEGRATION OFFICE, ENTERPRISE SERVER OPERATIONS CENTER (IRM/OPS/SIO/ESOC)
Led a multi-faceted, cross-functional team of 60+ personnel encompassing Tier 1, Tier 2, Project Management Office, Configuration Management, and Asset/Facilities Management providing world-wide, 24/7/365 technical support in Operations and Maintenance for the Enterprise Server Operations Centers at the Department of State. Including hardware and software support, network services, operations systems support, LAN administration, configuration management, asset management, facilities services, project management, and hardware/software testing for domestic offices and geographically dispersed world-wide locations.
Kearney & CompanyProject Manager
Oct. 2012 - Oct. 2013Alexandria, VirginiaNATIONAL CREDIT UNION ADMINISTRATION (NCUA) CHIEF INFORMATION OFFICER’S (CIO)
Provided management support of both small and large-scale projects from discovery and design to development and implementation. On a daily basis, interfaces with the National Credit Union Administration (NCUA) Chief Information Officer’s (CIO) internal customers to define customer requirements, scope development efforts and communicate project status. Collaborates with OCIO’s Application Development, IT Operations, and Information Assurance/Security teams to communicate customer requirements and develop project plans and estimates
• Performing research on new and emerging technology and making recommendations to Chief Information Officer (CIO)
Powertek CorporationProgram Manager
Aug. 2011 - Aug. 2012Washington, DCEXPORT - IMPORT (EXIM) BANK OF THE UNITED STATES OF AMERICA and DEPARTMENT OF DEFENSE
Provided overall Information Technology Infrastructure Operations and Management support, centralized and virtualized server operations and maintenance, Continuity Of Operations Planning support, office automation, hardware installation, software development, and IT security and system assurance operations. Relocated the Export-Import Bank’s Data Center infrastructure and customer offices consisting of 146 Servers and 526 workstations while maintaining monthly SLA targets with no unexpected loss of productivity or availability to the end user.
Developed and implemented operational process disciplines with a culture of accountability focused on customer satisfaction and quality of service while transitioning the Pentagon’s DOD Enterprise IT Services Directorate contract from their incumbent staff, acquiring and resolving 1600+ backlogged tickets, resolving issues with a challenged WIN7 deployment, and migrating 5000+ users into the Enterprise support model from disparate Component support models.
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