AmdocsSenior RF Engineer
Sep. 2013 - Aug. 2019Rio de Janeiro e Região, Brasil- Point of contact between remote teams and local customer and training of team members when needed. - Support to the customer needs, management of trouble tickets and suggestions for network improvement. - Rapid response to the daily operator and network demands improving the end-user quality perception. - LTE and WCDMA air interface capacity analysis, uplink interference, new sites and carrier expansions. - Analysis of nodes software issues, nodes configurations, transport instability, capacity, and troubleshooting.