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Work Background
AccentureCyber Security Manager
Sep. 2024Houston, Texas, United StatesExperienced and results-driven Cyber Security Manager with a proven track record leading high-impact projects across Accenture’s Cyber Security Readiness and Crisis Response & Management teams. Serving as a primary Crisis Response Coordinator, leading incident triage for critical client breaches, ensuring rapid containment and recovery. Active Client Relationship Officer for high-profile accounts including Capital One and ArmorText, with a focus on fostering trusted partnerships and strategic alignment. Work portfolio includes end-to-end project management of cyber playbook/SOP development, tabletop simulations, business agreement signoffs, contract creation and negotiation, Out-of-Band Communications plans, and skills matrix development. Driven over $10M+ in revenue for Accenture through successful project delivery and client engagement.
Accenture Federal ServicesSoftware Engineer
Jan. 2024 - Aug. 2024Alexandria, Virginia, United StatesServed as a key contributor in the development, deployment, and maintenance of mission-critical TS/SCI software applications supporting the U.S. Department of Defense and its intelligence infrastructure, with systems valued at over $30 million. In addition to software engineering, provided server administration support to ensure secure and reliable system performance. Actively engaged with DoD stakeholders to strengthen customer relationships, align technical solutions with mission objectives, and support long-term operational success in classified environments.
Macquarie GroupPreparation Response & Logistics Manager
Sep. 2021 - Dec. 2023Houston, Texas, United StatesTasked with leading both logistics and communication projects with multiple global Macquarie business groups and third-party business partners. Acted as the head relations manager of the Cyber Threat Incident Response Team (CTIR) ensuring business continuity while also mitigating risk at an investment bank whose estimated value is at $44B and holds 80 offices across the globe. PREPARATION: Authored and updated corporate wide policies within Confluence playbooks communicating regulations and directing cyber security team compliant and synchronized actions to resolve high level cyber security threats and risks. Managed JIRA employment driving planning, tracking and agile release and response of CTIR team options for both Business as Usual (BAU) & non-BAU projects and events. Maintained team documentation ensuring adherence to and compliance with company policies, approved by auditors and legal regulators, and ensuring effective business method utilization for long term business continuity at the company. Led quarterly tabletop exercises designed to run high level cyber threat simulations from the team level all the way to the corporate level. RESPONSE: Charged with overseeing high level cyber security threat cases (phishing, business email compromises, data breaches, etc.) while also establishing strong communications and healthy business relationships with both Bank business groups & third-party business partners. Extensive knowledge of using Swimlane for all case load management in addition to using both Remedy and Helix to manage cyber incident response and remediation. LOGISTICS: Spearheaded Splunk data log outage cases with our Threat Detection & Defense team & Incident Management teams to mitigate log outages within Splunk in addition to recovering those crucial data logs. Coordinated with our front-line white hat hackers in Cyber Threat Intelligence (CTI) to manage and remediate high level cybersecurity vulnerabilities being developed in the wild.
Air National GuardRPA Cyber Comm Security Operator & Cyber Engineer
Aug. 2019 - Aug. 2022League City, Texas, United StatesRPA COMM CYBER OPERATOR
Provided cyber warfare operations support in regard to TS/SCI level network and server management, cyber defense tactics, and acted as a lead risk analysis manager in both the server room and ops floor in order for MQ-9 Predator Drone pilots to fly successful sorties overseas in combat zones. Managed the overall architecture and infrastructure of critical cybersecurity systems estimated around $10.5B used in 24-hour operations & sorties. Enabled uninterrupted combat and reconnaissance missions with our assigned unit across the globe including in adverse conditions. RPA CYBER ENGINEER
Orchestrated and executed project to build up the network and cloud architecture from ground zero fielding an initial operational capability providing unit’s pilots and sensor operators a certified, secured, networked platform to run sorties out of Ellington Airfield. Successfully built 14 hybrid computing stacks including Cisco router & integrative peripheral data systems within the server room within a timely manner while in the midst of COVID work restrictions while also maintaining real world operations. Up and running within half the allotted time of 6-8 months. 600% increase in operational sortie capability.
Federal Bureau of Investigation (FBI)Operational Support Technician
Jun. 2018 - Oct. 2019Houston, Texas, United StatesTracked down threat actors and criminals involved with phishing scandals, money laundering, black hat hackers using cyber investigative techniques in determining breaches and vulnerabilities in a victim’s network along with what PII was sabotaged by attackers. Provided expert level advice on best procedures to follow to prepare for multiple variants of social engineering and phishing attacks. Indexed over hundreds of W2s, Bank Statements, and Accounts for evidence. Strong understanding of how criminals can electronically breach a personal savings or checking account and how they can quickly spread funds to multiple locations in a matter of seconds after a successful hack. Successfully assisted on several cases that led to the eventual arrests of wanted criminals.
US Air Force ReserveCyber Warfare Operator
Aug. 2015 - Jul. 2019San Antonio, Texas, United StatesProtected the $9.9B Air Force DOD Network and classified Weapons Systems from multiple enemy cyber-attacks. Played a critical role as a cyber security engineer employing proactive defensive tactics, techniques and procedures in cyber warfare operations mitigating U.S. adversary actions originating from across the globe. Tasked with using investigative techniques and software applications pinpointing malicious cyber attackers disrupting and degrading mission critical elements within the DOD Network and weapons system. Generated and provided senior leadership with sustainable and executable recommendations on ways to create, maintain or improve our critical cyber capabilities enabling an up-to-date Disaster Recovery POA for adversary attacks against national security network infrastructure.
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