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Work Background
CiscoPrinciple program manager
Sep. 2022Fulshear, Texas, United States• Spearheaded strategic programs to enhance stakeholder and employee engagement across IT at Splunk. • Orchestrated monthly business reviews, delivering actionable insights that improved operational efficiency by 15%. • Established the Splunk ITS Manager Community, fostering collaboration and best practices among IT leaders. • Drove IT leadership cadence, including weekly meetings, bi-weekly Town Halls, and quarterly All Hands, enhancing communication and transparency.
FugroVarious IT Leadership Roles
Mar. 2020 - May. 2022Remote• Established Global IT PMO, developing standards, tools, and processes for change management across regions.
• Led Global IT Service Delivery transformation, achieving 50% cost reduction and immediate customer service improvement.
• Developed plans for Global Infrastructure Transformation Program, coordinating stakeholders and driving regional rollout of global processes.
Pink PetroVice President of Operations
May. 2019 - Jan. 2020Houston, Texas, United States• Managed all employees and contract staff for a start-up Marketing company, overseeing HR, IT, Accounting, Marketing, CRM, and Sales.
• Defined and implemented key processes and policies to increase operational maturity and efficiency.
• Collaborated with the CEO/Founder to hire and onboard key staff members.
University of HoustonRisk Management Instructor
Aug. 2014 - Dec. 2014Sugarland, TexasTaught undergraduate Risk Management class in the Project Management track. Night classes, two nights per week for one semester.
Shell Oil CompanyDownstream IT Sourcing Strategy Manager
Jul. 2007 - Mar. 2014Houston, Texas, United States• Executed IT Sourcing Program for all (500+) Downstream IT projects.
• Developed strategy, implementation program, change plans, and identified and coordinated projects.
• Created ongoing engagement materials for senior leadership, planned sourcing leadership team meetings.
• Designed and implemented contract management team to focus on supplier management best practices. Managed process changes across all resourcing teams.
• Reduced contract management costs by over 20%.
Shell Oil CompanyUpstream Portfolio Manager
Oct. 2003 - Jun. 2007Houston, TX• Managed portfolio of all applications and infrastructure projects and programs.
• Managed regional implementation of business critical global application.
Shell EnergyHomeGenie(R) IT Manager
Jan. 2001 - Sep. 2003Houston, Texas, United States• Managed program for proprietary go-to-market home automation product.
• Built relationships and managed cross-functional program to implement CRM, product website, product development, customer service / operations processes and customer website.
ShellVarious IT Leadership Roles
Jul. 1997 - Feb. 2016• Directed Global PMO program improvements, implementing significant process enhancements to IT Global Project Delivery Framework.
• Managed risks, interdependencies, and overall project delivery, resulting in substantial cost savings within 6 months.
• Headed Strategic Supplier & Contract Management, driving over 50% cost reductions through process standardization and improvements.
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