Adriana Rodriguez

General Manager Operations/coo

OperationsStrategic managementCRM PlatformsData EntryCRM managerCOOC-level ExecutiveMarketingCall CenterCustomer Support RepresentativeSales RepresentativeAppointment SetterCall Center SupervisorHRCall Center TrainerCold Calling SpecialistCustomer ServiceCase ManagerCustomer Care SpecialistHR GeneralistCustomer Retention SpecialistMedicalMedical Coding SpecialistHR Director

Dynamic and results-driven professional with a proven track record in leadership, sales, and business development. Adept at driving growth through strategic planning, relationship building, and effective communication. Possesses strong leadership, selling, negotiation, and communication skills. Florida Director of Medical Revenue Recovery | Callagy Law | June 2022- July 2023 - Led Florida team increasing cases from 10 to up to 800 clients a month. - Developed and executed business development strategies that expanded client base by 8X. - Negotiated key partnerships with Physical Therapy Centers, MRI Centers, Law firms Florida wise - Spearheaded business development efforts for a Florida-based company, driving revenue growth and market expansion initiatives. - Formulated and executed comprehensive strategies that led to an exponential increase in revenue and expansion of the client base within the Florida market. - Conducted thorough market analysis and competitive research to identify emerging trends and opportunities, guiding the development of new products and services. - Led a high-performing team of business development professionals, providing mentorship, performance feedback, and fostering a culture of innovation and collaboration. - Successfully negotiated and closed high-value contracts, resulting in quantifiable impact in new business revenue and market share. - Collaborated with cross-functional teams, including marketing and operations, to ensure seamless execution of projects and initiatives that aligned with company goals. - Represented the company at industry conferences, trade shows, and networking events, enhancing brand visibility and positioning within the Florida business community. - Oversaw the development of compelling sales proposals, presentations, and marketing materials to effectively communicate the company's value proposition and capabilities to clients. - Monitored and reported on key performance metrics and business development KPIs, providing actionable insights for continuous impro