Jobin Kiriswa Joe

Customer Project Manager @CISCO

Product ManagerCall CenterITCall Center TrainerCustomer ServiceConsultingCustomer Success ManagerFinanceCase ManagerProject ManagerEngagement Manager

Jobin Kiriswa Joe is a dynamic Customer Project Manager at Cisco, where he has successfully led over 30 high-impact projects, enhancing client satisfaction and driving innovation. With a decade of experience in the tech industry, Jobin excels in cross-functional team leadership and strategic planning, consistently delivering projects on time and within budget. His expertise in customer relationship management has resulted in a 30% increase in client retention rates. Passionate about leveraging technology to solve complex challenges, Jobin is committed to fostering collaborative environments that empower teams and clients alike.

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Work Background

Customer Project Manager

CiscoCustomer Project Manager

Dec. 2023Nairobi County, Kenya

Senior Program Manager: Sub-Saharan Africa & Middle East

MooveSenior Program Manager: Sub-Saharan Africa & Middle East

Mar. 2022 - Nov. 2023Nairobi, Kenya

Senior Enterprise Agile Coach

Safaricom PLCSenior Enterprise Agile Coach

Apr. 2021 - Mar. 2022Nairobi, Kenya

Program Manager

Safaricom PLCProgram Manager

Apr. 2019 - Mar. 2021Nairobi, Kenya

Project Manager

Safaricom LimitedProject Manager

Jan. 2015 - Mar. 2019Nairobi

Data Support Analyst

SafaricomData Support Analyst

Jul. 2011 - Dec. 2014Nairobi

Customer Experience Executive

SafaricomCustomer Experience Executive

Nov. 2008 - Jun. 2011Nairobi

Data Base and Resource Centre Intern

United Nations Office for Project ServicesData Base and Resource Centre Intern

Jul. 2008 - Oct. 2008Nairobi

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