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Work Background
Carespring Health Care ManagementAdmissions Liaison
Mar. 2025Alexandria, Kentucky, United States- To provide facility information and tours as appropriate to any inquiry of the facility utilizing Carespring sales process standards and tools. - Communicate referral data to Admissions Coordinator. - Maintaining PCC database of referrals and outcomes. - Maintain sales reports tracking census building efforts. - Maintain Logs for completion of Carespring Reports and functions. - Working with residents and families to assess if facility can meet their needs as well as if the resident is an appropriate match for facility criteria. - Working with Case Management team to assure timely verifications and precertifications of insurance are completed and responsibilities communicated with residents and families. - Work in conjunction with facility department heads to organize community marketing events including press releases to area newspapers and coordinate special advertising through our consulting advertising firm. - Complete all paperwork associated with admission of a resident, including assuring that the resident can meet the financial requirements of admission. - Assist facility leadership in other duties as assigned.
Majestic Care of FairfieldDirector of Social Services
Feb. 2024 - Mar. 2025Fairfield, Ohio, United StatesManages and supervises the Social Services Department. oversees or monitors all clinical provisions of the program for clients, including but not limited to casework, case plans, housing placements, substance abuse/MICA counseling, incident reporting, investigation documentation, and all other activities. Utilized data analytics through Microsoft Excel to identify trends and inefficiencies in patient care processes, achieving a 15% boost in operational efficiency and care quality. Enhanced patient care quality and operational efficiency by leading cross-functional teams and employing data analytics, resulting in a 15% boost in operational efficiency and care quality, directly contributing to improved client satisfaction and success. Developed and implemented a compliance training program for healthcare staff, aligning with state licensing regulations and The Joint Commission Standards, which could be enhanced by specifying any direct outcomes related to healthcare laws and regulations compliance. Developed and implemented a compliance training program for healthcare staff, aligning with state licensing regulations and The Joint Commission Standards, which enhanced audit performance by 15%, demonstrating my ability to follow detailed orders and manage personnel records efficiently.
Senior StarMemory care programs coordinator
Mar. 2022Cincinnati, Ohio, United States
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