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TekisHub Consulting ServicesTalent Acquisition Manager- Canada
Sep. 2022Canada•Managing the full cycle recruitment process for assigned portfolios and IT System Integration Companies across US and Canada. Full cycle included job postings, conducting second level interviewing candidates, supervise negotiation and contributing to a positive onboarding experience. •Develop hiring strategies to build a diverse pipeline of candidates through sourcing channels such as LinkedIn Recruiter, Monster, Career Builder and Ceipal ATS etc. •Prospect for new opportunities and present staff augmentation services to IT System Integration Companies and direct companies across US and Canada through leveraging a professional presence, and prospecting top talent through network. •Developing and maintaining strong working relationships with HR Business Partners, Talent Acquisition Partners of SI Companies •Representing TekisHub as main point of contact for all candidate’s correspondence and delivering a optimum candidate experience. •Manage and supervise the team of TA specialists for end-to-end recruitment process •Establish, maintain, and develop effective customer and consultant relationships •Manage customer and consultant escalations and establish achievable outcomes •Advise and partner with account managers to identify opportunities for staff augmentation with customers •Ensure potential consultants meet/exceed quality standards and are properly equipped to interact with customers •Demonstrate high quality customer service by working closely with Services’ teams and consultants to evolve and improve the quality of service and the overall customer experience •Providing training, coaching and mentorship to associates within the Talent Acquisition team •Maintaining accurate recruitment data and records in our applicant tracking system (ATS).
Enterprise Solutions Inc.Account Manager
Jan. 2022 - Sep. 2022Toronto, Ontario, Canada•Manage the staffing and requisition fulfillment process – ensuring that the client’s needs are being met and assigned to the team accordingly •Manage team of Recruiters to ensure smooth delivery to assigned clients. •Timely follow-up with the client managers/ Managed Service Providers after submissions/ interviews/hires •Understanding client qualification criteria and share the same with the recruiting team for a better hit ratio •Conduct preliminary interviews to qualify the candidate - assess technical skill level, communication skills, location, preferences, salary expectations, need for accommodations, etc. •Submit appropriately qualified resumes for each requirement as per client need on respective job portals SAP Success Factors, icIMS, Ceipal •Making sure that everyone in the team is aware of the client compliances and following the same. •Meeting the client managers and proposing new ideas to improve current and new business opportunities and to ensure effective communication •Accurate and on-time completion of reports on a daily, weekly, and monthly basis •Monitor and address issues and concerns with contingent workforce quickly and effectively; escalate issues to management as needed. •Drive strategic discussions with clients & back-office operations while exercising discretion and independent judgment with respect to matters of significance to our clients and general business operations. •Managing a queue of requisitions and sourcing quality talent via a variety of passive and active methods. •Monitor and address issues and concerns with contingent workforce quickly and effectively; escalate issues to management as needed. •Handle full recruitment lifecycle as well, this includes headhunting through LinkedIn Recruiter, Monster, Career builder and Ceipal ATS. •Recruitment of IT roles (Developers, IT Administrators, Desktop Support, Business Analysts, Architectural roles etc.)
US Tech SolutionsIT Recruiter
Apr. 2021 - Jan. 2022Toronto, Ontario, Canada• Lead for the exclusive IT job portal Microsoft Career Connector launched by Simplify VMS and Microsoft Philanthropy, this included • Coordination for all recruitment activities between client requisitions, candidate engagement, onboarding new job roles contractors and other program related activities for the portal across the US and Canada market. Managed Client Relationships with over 50 Employer Partners and Skilling Partners. • Ensured to deliver high-quality candidates to the clients that are skilled or reskilled by Microsoft’s skilling partners across numerous markets in US and Canada • Worked with Employer Partners and their recruiting team and department leads to stay on top of technical hiring needs and facilitate to fill priority roles across through Microsoft Career Connector platform. • Worked with hiring managers to identify talent gaps and develop compelling and inclusive job descriptions. • Be a partner, advisor, and expert to Employer Partner hiring managers and leadership for all things related to recruiting. • Facilitated candidates through the recruiting process. Ensured responses and follow through. Facilitated over 125 potential job seekers with profile reviews and system navigation of MCC.
Peoplesource Staffing SolutionsRecruitment Consultant
May. 2020 - Apr. 2021Canada•Managed the full lifecycle of recruitment processes, which included monitoring of the requisition process of the candidates and client information through the ATS and CRM system (Bullhorn, LinkedIn Recruiter), also proficient creating Boolean search stings for sourcing on Job boards for organizations •Prepared job postings; chose appropriate sourcing channels; post and cross-post advertisements; searched resume databases such as Bullhorn and LinkedIn •Ensured placements of the best candidate to the organization, also assisted job seekers in targeting the most suitable employment based on their experience, education, and existing labor market factors •Maintained all relevant documentation of contacted employers, job leads and all other job placement activity for information retrieval on Bull horn.
Hapag-Lloyd AGHuman Resources Consultant
Dec. 2019 - Mar. 2020Karachi•Led the HR team of 3 resources managing employee workforce of 50 employees across the country. Role entailed 60% Recruitment and 40% HR Administration •Provided subject matter expertise and advice related to assigned strategic initiatives and act as relationship management for assigned initiatives. •Continued to support the previously launched major recruitment activity which was Graduate Training Program and Summer internship programs which aimed to improve quality and dynamic workforce and increase productivity through on job training •Developed proactive strategies to attract and develop a pipeline of talented candidates and maintained the database for all positions across organization. •Managed full recruitment cycle for 5 critical roles (Sales, Operations, Customer Services and Business Development) including full time permanent and contractual roles, in addition also improved the turnaround time for Recruitment process for critical positions by 30% •Continued to improve HR/recruitment processes in collaboration with the Regional HR team to streamline and improve the experience for all stakeholders.
Habib Bank AG ZurichHuman Resource Business Partner
May. 2018 - Dec. 2019Karachi•Managed the HBZ Group HR function, which entailed relationship management with HR Representatives across 9 subsidiaries. The role had 30% recruitment and 70% HR administration. •Handled all HR service delivery areas and administrative duties; reduced the turnaround time of service from 5 business days to 3 and ensured 100% compliance to all HR Internal controls across the Group. •Facilitated recruitment activities for the HBZ Group recruitment. •Supervised and interacted closely with the HR Representatives across the Group to ensure new hire administration and orientation is completed in alignment with recruitment priorities. •Facilitated HR projects and provided support to all 9 subsidiaries on a variety of HR activities (performance management, HRIS administration, training and orientation etc.) •Coordinated with Local HR representative to ensure compliance and adherence of all HR Internal Controls on monthly, quarterly, and annual basis
Hapag-Lloyd AGHuman Resource Business Partner
Nov. 2014 - Apr. 2018Karachi, Pakistan•Managed the HR function for 55 employees in location Pakistan the affiliate/subsidiary. Role entailed 70% Recruitment and 10% HR Administration and 20% Change Management. •Restructured the recruitment strategy and developed, implemented, and executed recruiting programs and strategies to fill existing openings and help build a healthy pipeline of qualified candidates after regional restructuring of Hapag Lloyd formerly know and United Arab Shipping Company and after the Global Merger between Hapag Lloyd and UASC. •Partnered with other functions & Region to drive the recruiting process through on-boarding •Introduced different employee engagement programs and supported Line managers with tools to drive improvements such as introducing “Star performer of the week” and “Star performer of the month” program •Partnered with leadership teams both at local and regional level to understand key business priorities and HR implications. •Created Hapag Lloyd’s employer brand in educational institutions and launched HR Programs to attract young talent, also enhancing candidate experience
DKT PakistanAssistant Manager Human Resources
Nov. 2013 - Nov. 2014Manager for HR for DKT International Pakistan Chapter. In 2012, DKT International launched its newest program in Pakistan. Lead for formulating the HR Policies and SOPs for DKT Pakistan aligned to DKT International Standards, as it was a newly established organization in Pakistan. Established HR processes such as formulating documents for Personnel File Management, Performance Reviews and Employee Handbook.
Siemens ITSAssociate Functional Consultant- [SAP HR/ HCM]
Nov. 2010 - Dec. 2012SAP HR Consultancy, Partnering with HR Managers and Business Partners to induct specific HCM Consultants thus adding to the team of competent team of business consultants. Successful HR implementation at 3 clients: National Bank of Pakistan, Tapal Tea, Engro Corp. Trainer of SAP Human Capital Management Module- ERP Central Component (ECC 6.0) - Macter Pharmaceutical Company. Academy Instructor of the HCM Module version ECC.6.0 THR 10 (Basic Understanding of SAP HR, Management Administration 1 in SAP HR Module) and THR 12 (Management Administration 2, Payroll Management, Configuration of Organizational Structure, Configuration using General structures).
IBEX | GlobalHuman Resources Officer
May. 2008 - Nov. 2010Portfolio Manager and HR representative of Customer Services Executives in the Business Process Outsourcing – Contact Center sector- Barclays Bank, Telenor Telecommunication, Unilever being the primary clients. Managed a complete end-to-end cycle from Talent Acquisition to the Final Settlement for over 100 employees in each program/client.
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