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Work Background
Chaparral CoffeeAssistant Manager
Jun. 2021 - Sep. 2022Lockhart, Texas, United StatesA stylish & busy organic cafe located in a bustling downtown area *Leading technical and soft skill training, often leading by example *Maintaining in-depth and up-to-date knowledge of products and services to make recommendations and up-sell items *Communicating clearly with clients to address questions, concerns and needs *Implementing company cultural practices to facilitate teamwork *Building relationships with customers to facilitate a loyal clientele base
Crystal WorksConsultative Sales Associate
Nov. 2018 - Mar. 2021Austin, Texas AreaA small mom & pop shop that specializes in fine jewelry, geological specimens and tools for various energy practices. The role requires a knowledge of geological & cultural histories as well as sensitive interpersonal skills.
Favor DeliveryCustomer Support Specialist
Feb. 2018 - Nov. 2018Austin, Texas AreaAnswering large volumes of phone calls, texts and emails in a professional manner Creative problem solving, quick thinking and attention to detail to assess Customer issues Use of Google Office, Zendesk and Internal Tools and Sites Working in conjuction with other teams to improve the system and assess challenges
Stitch FixRemote Stylist
Oct. 2017 - Apr. 2018Austin, Texas AreaA tech company that specializes in styling clients remotely, tailoring the clothing selections to taste, size and preferred price point Proprietary tools, sites and use of Google Office Quickly identifying client needs and requests, attention to detail Typing thoughtful, personalized notes for each client Building relationships and highlighting value of clothing, building wardrobe Time management, remote work Clear and concise communication with clients and colleagues
AccentureAd Review Agent
Jan. 2017 - Oct. 2017Austin, Texas AreaUtilizing specialized technological tools to review ads that are in violation of policy Customer service via email and moving through claims in a queued, ticketed system
OlamaieBartender and Server
Jun. 2016 - Dec. 2016Austin, Texas AreaAn elegant, southern-inspired restaurant with historical influences and classic techniques
Jeff's World StoreProject Administrator
Feb. 2015 - May. 2015Austin, Texas AreaA large collection of vintage posters and pinbacks, from the civil rights and local punk era, sold online via ebay Creating organized systems for categorizing collection Packaging orders to be shipped Preserving vintage goods Utilizing a detailed eye for collector’s listings
LegalMatchMembership Recruitment Manager
Jun. 2014 - Jan. 2015Austin, Texas AreaA consultative sales organization offering an online attorney client matching system that utilizes SEO marketing to drive consumers to the site. Extensive product knowledge Consultative sales and Outbound, Cold Calling Professional Environment Utilizing computer skills, as well as Excel, MSOutlook, RAM and Salesforce Strong communication and organizational skills
Rio RitaBartender
Sep. 2009 - Nov. 2012Austin, Texas Area
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