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Work Background
MC-Bauchemie SerbiaInfrastructure Industry & Buildings Sales Manager
Feb. 2022Serbia
ELMED d.o.o.Universal Robots Brand Manager
May. 2020 - Feb. 2021Temerin, Vojvodina, Serbia
SikaREGIONAL SALES MANAGER - DISTRIBUTION CHANNELS
Jan. 2008 - May. 2020Novi Sad➦ Utilised exceptional senior leadership skills to spearhead sales management operations across the region of North Serbia resulting in significant revenue growth of 300% cca. over the last 10 years ➦ Promoted and implemented highly effective sales and marketing initiatives ➦ Raised market awareness by strengthening and supporting the organisational brand strategy and go-to market approach with a particular focus on sustainable customer alliances ➦ Applied industry expertise to advise and consult with senior management to design, action and implement world-class business expansion strategic and operational plans, cost reduction and profit maximisation ➦ Accelerated the growth of sales by collaborating with senior team to set revenue goals and company strategy, attending key events to generate leads and implementing sales plans to drive revenue growth ➦ Analysed, implemented and led project activities and changes that enhance the sales framework, improve the overall strategy and result in identification of further opportunities ➦ Mitigated business obstacles relevant to bad debt collection and finalise each financial year without outstanding financial claims ➦ Applied credible leadership and successfully transferred an underperforming team into a high class service provider with 95% client retention and 94% industry leading staff retention
POMPEA SPABUSINESS ADMINISTRATION EXECUTIVE
Nov. 2006 - Jan. 2008Zrenjanin➦ Manage all aspects of finance and administration, corporate receipts and bank account reconciliations, and petty cash as well as maintenance of corporate accounts using company systems ➦ Prepare comprehensive End of Month reports and offer complete administrative support for senior management, General Manager and Company Directors ➦ Provide credible support and services to internal clients consistent with organisational practices and strategic direction whilst ensuring high level of customer satisfaction ➦ Prepared and prioritised outgoing customer orders including invoicing and correspondence with key stakeholders ➦ Cultivated strong working relationships with all departments in the supply chain and offered credible and timely support as required
AlfaSENIOR ADMINISTRATOR – EXPORT IMPORT
Jul. 2003 - Aug. 2005Novi Sad➦ Processed all export/import bookings, documentation and dispatch requirements and ensure all entries are done and cleared for export or import and customs ➦ Oversaw and liaised with customs and carriers for pre-booking and allocation whilst maintaining freight rate accuracy ➦ Monitored the shipments and ensure they are processed correctly ➦ Cultivated effective relationships with transport and shipping companies, acquired the necessary information and rates, and provided accurate quotes and of carrier’s services and rates to prospective clients ➦ Organised and quoted transport, charter, break bulk or special road transport for oversized cargo
Prometej Publishing HouseSALES AND MARKETING MANAGER
Apr. 1999 - Apr. 2000Novi Sad➦ Provided analysis, solutions, and general marketing expertise for new and existing products, influencing all phases of marketing, including projects such as 'Yellow Pages Initiative' and 'Encyclopedia of Novi Sad' ➦ Contributed to developing brand strategy and marketing plans to drive positioning, national and local promotions and consumer engagement including: designs, pricing, placement, advertising and customer messaging ➦ Managed marketing execution across numerous communication channels including digital and social ➦ Influenced branding processes including: distribution of a product, what medium is best for in venue execution and how to shape product messages for channel and customer
Novi Sad FairBUSINESS MANAGER
Jul. 1995 - Jul. 2007Novi Sad➦ Assumed full responsibility for operational and HRM processes including recruitment and selection, induction and onboarding, as well as capability, development and succession planning within the Novi Sad Fair Catering Services ➦ Provided first class training to and influenced the team through utilisation of outstanding leadership and motivational techniques, inspiring unmatched customer experience and loyalty ➦ Drove company culture that encourages top performance and high morale ➦ Developed impressive growth strategies and plans, whilst managing and retaining strong relationships with exhibitors and visitors
SWS MARKETING SERVICES LIMITEDSALES AND MARKETING REPRESENTATIVE
Jul. 1995 - Feb. 1999Subotica, Novi Sad, Belgrade➦ Spearheaded and aggressively grew sales within the prime market area and increased revenue by 10% year on year ➦ Nurtured and curated mutually beneficial trade relationships with key on premise and retail customers ➦ Led and designed all aspects of sales and marketing including new account generation and prospecting ➦ Identified, developed and executed a range of strategies focusing on maximisation and management of national and/or key accounts ➦ Utilised strong influential and communication skills to negotiate mutually beneficial terms with third party providers
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