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Work Background
CLOUDSUFIAgile Coach and ScrumMaster
Mar. 2020 - Apr. 2023Noida, Uttar Pradesh
NAMEMYGAMEFounder : namemygame
Jun. 2019Noida Area, India
Aristocrat Technologies INCHead , Testing and Automation , Systems
Aug. 2015 - Jun. 2019Noida Area, IndiaResponsible for Testing & Quality for Consulting Business Technology Group.
CSC India, NoidaProject Manager
Oct. 2003 - Aug. 2015Planned, directed, and managed designated projects. Analyzed results of operations to discover more efficient ways to utilize resources. Built credibility, established rapport, and maintained communication with stakeholders at multiple levels including those external to the organization. Coached, mentored and lead personnel within a project team environment. Setup smooth communication channel between Onsite and Offshore team to resolve queries and issues
Showcase the knowledge base for both domain and testing capabilities to establish positive confidence with Client.
CSCTesting Manager
Oct. 2003 - May. 2015Working as a Project/Testing Manager
SideProduction Support
Jan. 2003 - Oct. 2003Data mart (Data Warehouse for SBI Cards) Description: Main objective of Data mart is to provide one-stop solution to all data requirement for SBI Cards and allow GE-SBI to automatically handle large volumes of Data flowing in daily from Vision Plus (Mainframe system for Online Transactions) with fewer errors and least human intervention. This includes upload into temporary tables, performing data integrity checks, incorporate calculated business logic, creating histories and movement to permanent tables. There's automatic process tracking & error reporting on e-mail and SMS with different levels of escalation. Added to these are online reports for display of Account
GE-CAPITALProduction Support
Jan. 2003 - Oct. 2003Environment: Oracle 8i, Visual Basic 6, Discover 3i; Process Management and Performance Tracking System (PROMPT) Description: Prompt is developed for EXL Services Noida (U.P), it's a Process Management and Performance Tracking Solution, It is used for Performance Tracking of the Agents working in different Process undertaken by the organization and Process Performance according to the SLA's (Service Level Agreement) defined.
NucleusSoftware Engineer
May. 2001 - Oct. 2003Environment: Java, JSP, EJB, iPlanet, Oracle 8i, HTML/DHTML, JavaScript, and Solaris
Nucleus Software Put LtdSoftware Developer
Jan. 2001 - Jan. 2003Responsibilities: Facilitated development and Implementation of Automation Testing Projects Identified money losing practices and devised strategy to turnaround operations. Designed Framework model to more accurately and quickly perform Regression Testing for Web Based Products
Concluded ROI and Dollar Saving amount by utilizing the Automation Testing Framework Sniffers (Fraud Control System for GE SBI Cards) Description: The objective of System is to automate the Fraud Control Unit activities performed by GE-SBI. System is based on assigning scores to customer accounts and based on multiple exception parameters configured in the system. The scores for all exceptions are summed up to provide an integrated view of the account's severity. Sniffers follow a queuing logic where agents can action the most severe accounts on priority basis. The priority can be based on severity and aging. Depending on the region to which an account belongs, it is assigned to respective agents for investigation and subsequent action. An agent can refer the account to his supervisor or respective Collections department for more inputs. Sniffers system maintains a history database for all accounts marked as Black [Blocked] for future reference if any transaction appears on them. The system has a provision to generate MIS reports. Main objective of the Sniffers Application is to improve the tracking and review mechanism and allow GE- SBI to handle large volumes of Data flowing in with fewer errors and lesser human intervention during various stages of Fraud Control Unit Processing
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