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Work Background
ZendeskEngineering Manager
Nov. 2022Singapore
ZendeskStaff Software Engineer
Mar. 2021 - Nov. 2022Singapore
Zühlke GroupLead Software Architect
Jul. 2020 - Mar. 2021SingaporeTech Lead in the Next Gen Banking project of Standard Chartered Bank, Singapore. Responsible for the Wealth Management features and integration to existing trading, settlement and reporting systems. 1. Implemented custom authorisation protocol based of OAuth 2.0 using Kong Plugins
2. Designed the SSO handover between the existing backend systems and the new IAM systems
3. Conducted Kubernetes workshops to engineers reducing dependencies outside team
4. Organised monthly technical sharing sessions across Digital Banking teams improving awareness of technical improvements
Titansoft Pte LtdPrincipal Research Engineer
Feb. 2019 - Jul. 2020SingaporeHead of R&D team which is responsible for system architecture, improving developer productivity and product innovation. Major accomplishments include,
1. Successfully led a company wide project to build a new platform in 3 months by managing multiple stakeholders and technical requirements. Key contributor in deploying the platform on GKE which was new to everyone in the organisation but a key objective of the project. Introduce Terraform to IT teams to manage and automate infrastructure deployments on GCP. Received multiple accolades within the organisation for the smooth execution of the project.
2. Improved engineer collaboration across the organisation through multiple initiatives like monthly technical meetups, building the technology radar and also hosting the annual Tech Day in Taiwan. This improved our engineer's awareness of our technical direction and focus on technologies to adopt.
3. Brand ambassador of Titansoft and multiple external meetups. Presented in Singapore Kubernetes User Group on learnings from deploying .NET Core apps and Agile Singapore on An introduction to Systems Thinking which was a course I attended.
GlorgoTech Lead
Jan. 2018 - Jan. 2019SingaporePromoted to be the tech lead and tasked at building a small team to oversee the development of our new B2B and B2C platforms. Tech stack included React, React Native, Django, Elixir, PostgresSQL, Terraform, AWS. Major accomplishments were,
1. Complete automation of infrastructure using Terraform.
2. Achieved high product velocity and reliability through continuous deployment of both frontend and backend projects by introducing TDD to team.
3. Reduced B2B customer cost by implementing a smart job scheduling algorithm using Google Maps API to calculate optimum travel routes based on job. Learnt and wrote the service in Elixir in 2 weeks to improve algorithm speed and scalability of service.
GlorgoSoftware Engineer
Jan. 2017 - Jan. 2018SingaporeFirst developer at the company managing the entire system. The tech stack including AngularJS, Ionic, Django, PostgresSQL, RabbitMQ, AWS. Major accomplishments include,
1. Migrated manual deployments to use AWS Code Deploy
2. Covered some of the critical functions like booking, job assignment and payment endpoints with tests. Also built CI pipeline to continuously run the tests using Jenkins.
3. Feature development using a TDD approach.
Titansoft Pte LtdTechnical Coach
Nov. 2014 - Dec. 2016SingaporeResponsible for coaching the Scrum teams to improve their agility. Specifically focused on technical practices like TDD, BDD, Unit testing and refactoring. Mentor to new developers during their probation period focused on training on technical practices and basic domain knowledge.
Titansoft Pte LtdTeam Lead
Jan. 2013 - Nov. 2014SingaporeLeading a team of 4 members in developing next generation gaming platforms for our clients.
Titansoft Pte LtdResearch Engineer
Jul. 2011 - Dec. 2012SingaporeIntegral part of the R&D Team at Titansoft. Our routine tasks involves researching on new technologies available for development and evaluate their feasibility and scalability.
Neptune Orient LinesIT GIO Intern
May. 2009 - Jul. 2009SingaporeWorked predominantly at automating reporting work using VB Script in excel.
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