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Work Background
RulaSenior Strategy & Operations Manager
Feb. 2024
RulaRevenue Operations Manager
Oct. 2022 - Feb. 2024
RulaPartnership Operations Manager
Jun. 2021 - Oct. 2022
DoorDashStrategy and Ops - Integrations Enablement Manager
Oct. 2020 - Apr. 2021-Drive charter and go-to-market plan for store adoption and onboarding of DoorDash’s POS integrations
-Develop collateral, documentation and training on partner integrations for our sales and partner management teams
-Manage internal and external stakeholder enablement for DoorDash’s suite of POS partner integrations
DoorDashProject Manager
Nov. 2019 - Oct. 2020-Worked with a cross functional team to oversee and execute the migration of all merchant customers from the Caviar technical stack to the DoorDash technical stack (as part of the DoorDash acquisition of Caviar)
-Worked with external integration partners to successfully migrate and onboard our restaurant partners from Caviar’s technical POS integrations to DoorDash’s versions, without disruption to the restaurant operations
-Oversaw the onboarding of thousands of Caviar’s self-serve merchants, from March-June 2020, when restaurants were forced to close and we experienced accelerated demand to join Caviar
SquareGo-To-Market Project Manager
Jul. 2017 - Nov. 2019San Francisco Bay Area-Worked cross-functionally with Product and Engineering to develop and scale our partner product features -Drove adoption for a suite of self-serve merchant product tools (including self-serve onboarding and self-serve menu management)
-Created and executed comprehensive go-to-market plans for new partner pos integrations
SquarePartner Operations
Sep. 2014 - Jul. 2017-Onboarded and managed Caviar’s enterprise restaurant partners (including Shake Shack, Lemonade, California Pizza Kitchen, Souvla, and Ruth’s Chris) across multiple service regions -Worked with Square’s Merchants to onboard them to Caviar’s Online Ordering Solution in order to help grow Caviar’s customer base across the US -Managed menus, trained staff, and ensured all steps were completed for launch as well as supported partner’s ongoing account needs
-Helped restaurant partners actively grow orders and GP through quarterly business reviews
-Generated and compiled custom data reports for our enterprise restaurant partners -Managed national mass communication and operation processes for all restaurant partners
AjentProduct and Office Manager
Jun. 2013 - Mar. 2014San FranciscoManaged all day to day office operations. Hired stylists and trained them to use our online styling system.
Blu KicksDigital Marketing and Customer Relations Associate
Feb. 2013 - Sep. 2014San Francisco, CADaily management of all social media accounts. In charge of community outreach in order to grow brand awareness. Assisted with daily online orders and customer service.
AjentMarketing and Fashion Editor
Aug. 2012 - Jun. 2013San FranciscoCollaborated with fashion bloggers and retailers to bring a daily dose of fashion to our editorialized and shopable style feed. Searched the newest and best e-commerce sites to bring the best products and deals to one place.
Marquard Media HungaryConsultant: Action Learning Project
May. 2012 - Jun. 2012London, UKEngaged in a 6-week innovation and growth project for Marquard Media Hungary finding alternative solutions to traditional print publishing and advertising.
Picerne Real Estate GroupMarketing Intern
Jun. 2008 - Sep. 2008Warwick, Rhode IslandCollaborated with Resident Relations Coordinator to plan and host events focused on maintaining resident satisfaction. Conducted surveys soliciting input from residents and highlighting improvement opportunities. Assisted Regional Sales Manager with promotional events increasing resident occupancy.
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