Requests
0
Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
Unibail-Rodamco-WestfieldOperations Manager
Jun. 2021 - Aug. 2024Los Angeles, California, United States§ Directed high-profile, cross-functional projects from initial planning through execution, ensuring timely and within-budget delivery. Partnered with senior leadership to address complex challenges, streamline workflows, and drive strategic initiatives, resulting in improved organizational performance. § Implemented and customized a ticket tracking system tailored to organizational needs, significantly reducing response times and enhancing issue resolution efficiency. This improvement contributed to higher internal and external customer satisfaction ratings. § Managed multi-departmental operations across Sales, Finance, HR, and Compliance within a matrix management framework. Ensured seamless coordination of resources, processes, and objectives, promoting interdepartmental collaboration and productivity. § Optimized internal policies and procedures by identifying operational bottlenecks and implementing best practices. These changes improved organizational responsiveness, enhanced efficiency, and supported long-term growth objectives. § Spearheaded impactful HR initiatives, including the development of mission and vision statements to align teams with company values. Launched diversity programs and designed innovative engagement activities, boosting morale and fostering a culture of inclusivity. § Led facility operations and space optimization efforts, managing office renovations and relocations to support business needs. Consolidated operations from three floors to one, achieving a 61% reduction in office space costs while maintaining employee satisfaction and productivity. § Ensured regulatory compliance and workplace safety standards, creating and implementing protocols to maintain a secure and efficient environment. Played a critical role in managing health and safety measures before, during, and after the COVID-19 pandemic, safeguarding employee well-being and operational continuity.
Unibail-Rodamco-WestfieldProject Coordinator
Oct. 2015 - Jun. 2021Century City, CA.§ Coordinated projects from initiation to delivery, ensuring on-time, within-budget completion through effective task prioritization, delegation, and resource management. § Acted as a liaison between departments, streamlining communication and keeping stakeholders informed of project milestones. § Supported executives with scheduling, travel, and onboarding/offboarding to streamline operations. § Boosted team morale and productivity through team-building events, performance incentives, and workflow improvements. § Ensured compliance and financial integrity by tracking variances, refining reporting processes, and enhancing operational efficiency. § Led sustainability efforts by optimizing waste management, expanding recycling programs, and implementing composting initiatives to promote a more environmentally friendly workplace.
La Peer PediatricsAdministrative Assistant
Jul. 2014 - Oct. 2015Beverly Hills, CA.§ Managed front desk operations, ensuring seamless patient interactions and accurate appointment scheduling. § Maintained secure electronic medical records in compliance with HIPAA regulations, safeguarding patient confidentiality. § Optimized office supply inventory management to reduce waste and ensure timely restocking. § Provided comprehensive support to office workflows, including calendar management, scheduling, and task coordination to enhance overall productivity.
Intch is a Professional Networking App for the Future of WorkSee more people like Michelle on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
1534467 people
22
Data Entry
16
Senior Pricing Analyst @ Saia Inc.
15
Project Manager, Consultant
171167 people
15
Project Manager, Consultant
15
Production Assistant
15
Operations and project manager