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Work Background
DigimentorsFreelance Researcher
Jan. 2021
Private Co.Insurance Representative
May. 2019Philadelphia, Pennsylvania, United States• Analyst - Review automation data reports and analyzed trends for Optical Character Recognition (OCR)/Intelligent Character Recognition (ICR). • Work with the development team for solutions and to raise the accuracy OCR/ICR readings to better help frontline Customer Service Representatives engage patients. • Patient Service Representative (PSR) - Intake new patients; worked to quickly connect patients with resources and ensure smooth interactions with the specialty pharmacy. • Explained pharmaceutical benefits plans to patients and helped them receive the care needed. • Located cost-saving resources to help patients afford therapies.
Gays & Lesbians Opposing Violence (G.L.O.V)Executive Board Member
Jun. 2014 - Oct. 2015• Contributed talents to launch strategic initiatives aimed at publicizing violent hate crimes against perceived and self-identified members of the LBGTQ community. Provided African American, Latino transgender members of the LBGTQ community.
CitiscopeAssistant Editor
Mar. 2014 - Mar. 2015• Social media management; increased X followers, Facebook engagement. • Visual media content selection, researched latest innovations, trends and ideas driving the sustainable urban growth. • Interfaced with freelance reporters, managed relationships with an array of news sources.
World Bank GroupCommunications/Event specialist (Consultant)
Jun. 2012 - Apr. 2013• Planned, coordinated, budgeted, contracted, executed major IFC events, pre- and post-event logistics, attendee materials, WBLive digital platforms, grew web social media. Wrote, edited strategic communications plans, print materials, internal, external websites; edited/wrote blog content, grew newsletter audience, delivered content for internal, external audiences.
Columbia University Club of Washington, DCExecutive Director/Executive Secretary of the Board/Communications Committee (Lead).
Mar. 2012 - Jan. 2018Washington D.C. Metro Area• Executive Board Secretary (Term: Sept. 2013 – Sep. 2015): Record and draft meeting minutes; internal correspondence. • Communications: Spearhead communications strategy in concert with Columbia University. Content drafting, grew social media and web traffic. NationBuilder (website) content manager. Project lead during conversion to new website, email servicer.
Making Finance Work for Africa (MFW4A)Communications, Event Specialist, Media Trainer
Aug. 2011 - Nov. 2011• Increased blog, social media, newsletter audience. Organized event planning, logistics, scheduling, materials, video coverage of international forum. Drafted complex media strategies to leverage social, traditional media platforms. Maintained donor, press relations, messaging, wrote newsletter; produced, disseminated media narratives directed to internal and external audiences. Managed, edited website content, speeches. Facilitated interviews: Financial Times, Economist, South African Broadcast Corporation. Produced MFW4A bi-monthly newsletter. Organized journalist network trainings with Deutsche Welle – Akademie.
Self-employedCommunications Specialist (Freelance)
Mar. 2009 - Dec. 2009New Delhi Area, IndiaContractor/ Entrepreneur • Produced edited, revised doctorate of philosophy dissertation 2 months ahead of schedule; drafted marketing strategy, customer profiles, fact sheets, research results documents (50%. Earned 100+ hours of voice-over contracts. Morningside Post – Determined, wrote, created multi-media blog posts covering haute couture jewelers and Indian human rights developments for Columbia University.
EvalueserveEditor
Dec. 2008 - Mar. 2009• Revised analysis of investment research drafted by investment banking analysts. Analyzed, enhanced reports covering financial markets.
Institutional InvestorReporter
Jun. 2008 - Oct. 2008• Published, reported 5 stories weekly regarding global financial compliance policies and procedures (100%). Interviewed financial regulators, attorneys, C-suite professionals. Drafted financial newsflash summaries, followed industry trends. Informed, clarified, interpreted evolving regulations, practices affecting the financial sector.
O'Melveny & Myers LLPSecurities Litigation Paralegal
Oct. 2004 - Jun. 2006• Reviewed clients securities filings, discovery documents per partner, attorney review requests. Probed, audited documents during coordinated document productions pursuant to attorney correspondence. Researched, identified, culled case-relevant information from internal, external databases; public, trade, library and media resources.
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