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Work Background
Shiftboard, A UKG CompanyProject Management Consultant
Apr. 2025Atlanta, GAStrategic Product Development & Innovation: Led usage discovery and training sessions for all active sites to document current scheduling requirements, perceived challenges, and benefits of Shiftboard. Assess and document each site’s comfort with Flex Pools while demonstrating solutions to address identified challenges. Build support documentation and media on Shiftboard Best Practices, Absenteeism/Attendance, Flex Pool Setup, and other topics to boost adoption. Business Growth & Performance Optimization: Determine key actions needed to increase Shiftboard usage based on session findings. Enhance adoption by tailoring strategies to each site’s specific needs and performance level. Stakeholder Collaboration & Leadership: Provide general day-to-day support for Randstad's Inhouse sites using the Shiftboard platform. Ensure ongoing communication and resource availability to maintain smooth operations and client satisfaction.
ETS Solutions Technology Advisors for the Enterprise BusinessSenior Technology Advisor
Dec. 2024Atlanta, Georgia, United StatesClient-Centric Solutions: Collaborate with CIO and CISO Advisors to manage technology initiatives, ensuring seamless partner and client engagement while addressing unique business challenges. Innovation Leadership: Contribute to developing consulting practices in Client Engagement and Experience, OmniChannel Communications, CPaaS, Data Analytics, Artificial Intelligence (AI) Agents, and Technology Expense Management to support organizational growth. Platform Expertise: Proficient in the Infobip platform, including assisting in developing RCS/RBM solutions and integrating them into multiple customer-specific platforms for enhanced operational efficiency. Networking & Relationship Building: Represent ETS at trade shows, industry events, and networking engagements to build strong relationships with prospective clients and partners. Proposal Development & Presentation: Prepare and deliver compelling presentations, agreements, and proposals that address client needs while showcasing the organization’s value proposition. CRM Management & Reporting: Maintain daily updates and architecture of PipeDrive for leads, opportunities, forecasts, and progress notes. Leverage CRM tools for reporting insights and ensuring data accuracy to inform strategic decision-making.
Randstad USASenior Product Manager
Jan. 2018 - Nov. 2024Greater Atlanta Area
Randstad USASenior Product Manager - WePlan/Relevate Schedule
Aug. 2017 - Feb. 2021Atlanta, GA
Randstad USAIT Project Manager - Innovation
Jun. 2016 - Jan. 2018Greater Atlanta Area
Randstad USAFront Office Support Lead
Jan. 2013 - Jun. 2016Atlanta, GA
Randstad USALead Liaison, Business Integrations
Nov. 2011 - Jan. 2013Atlanta, GA
AutoTrader.comApplications Engineer
Mar. 2009 - Nov. 2011Greater Atlanta Area
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