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Work Background
Northrop GrummanTechnical Writer
Aug. 2021Redondo Beach, California, United StatesTechnical Writer for rocket scientists on _Classified_ NASA projects, including the James Webb Telescope
Author of confidential and proprietary Work Instructions, Guidelines, Checklists, Standards and Charters for the Integrated Process Framework team
DRINKSLead Technical Writer
Apr. 2017 - Mar. 2019Beverly Hills, CaliforniaTechnical Writer and Business Analyst responsible for all Business Processes documentation, including 86 procedural flowcharts, and all graphics; proprietary software documentation, including frequent updates; and Payment Card Industry (PCI) Compliance documentation and onsite Compliance training.
DIRECTVTechnical Writer
Apr. 2016 - Apr. 2017El Segundo, CaliforniaDocumentation, training, and analytical skills for the Planning & Scoping team, working side-by-side with Developers of new set-top box features for the rapidly-changing technology of TV by satellite. A division of AT&T.
Rockwell Collins - ARINCDocumentation Specialist
Feb. 2015 - Apr. 2016Marina del Rey, CaliforniaDocumentation skills for Business Development, developing software that revolutionizes North America's railroad infrastructure. Some accomplishments include: Configuration Management Plan, and Training Plan proposals.
Fox TelevisionTechnical Writer
Sep. 2014 - Jan. 2015Los Angeles, CADocumentation Specialist for Digital Media architecture and related technology for Fox.com, FXX, FoxNow, and all websites that support and display Fox original programming.
MGMSenior Technical Writer, Instructional Designer, Technical Trainer
Jun. 2013 - Jul. 2014Beverly Hills, CaliforniaOverseeing all end-user documentation between the Business unit and Information Technology
Author and illustrator of Intellectual Property Management documentation, for software built on SAP
Author and illustrator of Intellectual Property Management training documentation for Business unit Creator of animated Tutorials for proprietary software
Researcher, Analyst and author of Data Warehouse documentation
Author and illustrator of training documentation for MicroStrategy (Teradata reporting tool)
Instructional Designer for classroom training
Classroom Instructor for Supervisors and Managerial staff
ARINCSenior Technical Writer, Instructional Designer, Technical Trainer
Nov. 2009 - Mar. 2013Greater Los Angeles AreaAnalyst of users’ functional requirements, working between end-users and technical teams Author and illustrator of documentation for: Amtrak, Metrolink, Caltrain, LIRR, Canadian Pacific
Author and illustrator of online Help System for: Amtrak
Instructional Designer and Author of: syllabi and training materials for: Caltrain, Metrolink
Onsite classroom Instructor for Caltrain and Metrolink
The Walt Disney CompanyConsultant
Jan. 2006 - Apr. 2007Burbank, CaliforniaConsultant on the Application Architecture team at The Walt Disney Company; strategized that firm’s Project Management Office, overseeing all aspects of internal documentation. As a Technical Writer: researched, wrote, illustrated and installed virtual books for 21 proprietary applications.
Cedars-SinaiTechnical Writer/Trainer
May. 2004 - Oct. 2004Los Angeles, California, United StatesTechnical Writer and Instructional Designer of Computer-Based Training for PCX proprietary software Trainer of enterprise software to the medical staff in all hospital departments
Primary overseer of all training schedules and classroom assignments for 28 instructors, offering eight specialized courses in hospital operations
Author and Editor of Computer-Based Training (text, illustrations, and interactivity)
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