Circle KSr. Organizational Change Management Consultant
Jan. 2023 - Jun. 2024I successfully led 10 global, strategic change initiatives at Circle K - Alimentation Couche-Tard, ensuring seamless transitions for technology and system implementations initiated by Global Tech, Infrastructure, and Cybersecurity teams. I developed global communication plans, effectively disseminated information, and motivated user adoption for over 40,000 employees across 20 countries via email, resource sites, training materials, and roadshows. I also supported Leadership team members and helped to establish a new Microsoft champion super user program and managed stakeholder analysis and mapping, impact analysis, change canvas, and change management plans to support M365 adoption throughout the enterprise.