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Work Background
Wayfair ProfessionalSenior High Touch Account Manager
Dec. 2021United States
de Jong DUKE LLCKey Account Manager
May. 2017 - Dec. 2021South East
Single Cup CoffeeDirector of Sales - East Coast
Jul. 2010 - Jan. 2017East Coast• Work towards the successful launch of Wolfgang Puck Coffee, Guy Fieri, Cake Boss, Barney’s, Donut Shop and Skinny Girl coffee brands in the east, taking sales to over $500,000 per month.
• Mentor a sales team of 21 Broker Representatives comprising of all states in the east of the Mississippi.
• Establish relationships with over 200 OCS operators, online customers and vending companies.
• Conceptualize and implement sales promotion activities as part of brand building and market development effort. Explore sales avenues to build consumer preference and drive volumes, thereby achieving increased sales growth across region.
• Monitor and provide regular feedback on competitor activities in terms of new products introduced, competitor pricing, distribution policies and market operating schemes.
• Develop customized learning solutions and conduct individual, group and organization-based training needs analyses and assessments.
Diedrich Coffee IncREGIONAL SALES MANAGER
Jul. 2009 - Jun. 2010NY/NJ• Mapped prospective distributors and cemented relationships with existing distributors.
• Conducted Coffee Industry Trade Shows. • Managed volume, revenue and expense control within the assigned region.
• Accountable for coaching, guiding and motivating team members and facilitating development of a high performing team.
• Reviewed sales performances, customer coverage and quality of calls and provided feedback for enhancing productivity of the sales team and customer satisfaction.
Jones Soda CompanyNORTHEAST REGIONAL SALES MANAGER
Jun. 2007 - Jul. 2009Northeast• Mentored a sales team of 4 Area Managers and maintained an annual sales growth of over 30% in a two year period.
• Slashed payroll/benefits administration costs 25% by negotiating pricing and fees, while ensuring the continuation and enhancements of services.
• Conducted Food and Beverage Industry Trade Shows and established relationships with 12 new distributors in the tri-state area.
Big Geyser IncCHAIN MANAGER / CORPORATE MANAGER
Jun. 2004 - Jun. 2007Greater New York City Area• Established relationships with buyers of all the major chain accounts in the New York Market.
• Used category and shelf management techniques to devise strategies with team leaders.
• Managed all corporate management unit locations in Midtown and Upper Manhattan.
Acosta Sales & Marketing FoodserviceRETAIL BUSINESS MANAGER / RETAIL SUPERVISOR
Mar. 1996 - May. 2004New Jersey• Conducted RW3 surveys, collated the responses and presented the same to the manufacturer.
• Prepared reports or recaps as requested by management, manufacturer or customers.
Acosta Sales & MarketingRETAIL SUPERVISOR
Mar. 1996 - Aug. 1998Liaison retail information with Business Managers and Account Managers.
Worked with Retail Territory Representatives on a regular basis. Hired, trained and developed staff of 10 Retail Territory Representatives to maximize their retail sales effectiveness. Established and maintained route coverage within the team/department. Developed mentoring programs, conducted performance evaluations and documented related matters.
Monitored progress towards the attainment of manufacturers retail objectives. Properly submitted reports or recaps as requested by management, manufacturer or customer.
Crystal Geyser Eastern Distribution CorpOWNER/OPERATOR
Sep. 1993 - Mar. 1996New York CityManaged and operated a privately owned route (upper West Side Manhattan). Effectively managed and established new accounts in sales region, building long-term relationships and maximizing sales revenue. Achieved budgeted revenue, assisted owner in preparation of monthly sales analysis, and handled all collection duties for accounts. Increased productivity of route by 75%.
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