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Network Power<100 people
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💸100%
Marketing
📝100%
Influencer or Blogger
🗿100%
HR
Geos
🇹🇭100%
Thailand
Work Background
Chief Operating Officer
COMMUNITY RIGHTFUL CENTERChief Operating Officer
Feb. 2024 - Apr. 2025Miami, Florida, United StatesProgram & Client Growth: Increased client participation across 9 programs (6 federal grants, 3 fee-for-service) by 30-40% within one year, meeting or exceeding programmatic requirements. • Employee Retention & Morale: Reduced turnover from 70% to 12% by restructuring human resources practices, enhancing training programs, and implementing incentive-based recognition programs. • Grant Fund Recovery: Recovered over $500,000 in uncollected funds from previous years through diligent tracking and engagement with PMS, eRA Commons, IDIS, and other reporting platforms. • Audit & Accreditation Success: Led audits and accreditation preparations (CARF, Green Apple), securing full compliance with zero findings in program audits. • Financial System Optimization: Transitioned from Excel-based accounting to a sophisticated financial platform, enhancing traceability, accuracy, and operational efficiency. • Operational Control Improvements: Achieved an 85% improvement in operational and financial processes through standardized tracking, reporting, and internal controls. • Human Resources Overhaul: Led a major restructuring of HR processes, reducing turnover and improving workforce engagement. • System Management Expertise: Extensive experience working with grants management and reporting systems such as PMS, eRA Commons, IDIS, ensuring timely and accurate fund allocations, drawdowns, and compliance reporting.
Administrative Officer
IGLESIA JESUCRISTO EL TODOPODEROSO II INCAdministrative Officer
May. 2007 - Jul. 2023Miami, Florida, United StatesFinancial Operations • Managed and oversaw the church’s financial functions, ensuring alignment with both organizational goals and operational efficiency. • Streamlined the donation management system, improving the accuracy of gift tracking and reconciliation, resulting in a 98% error-free monthly report record. • Trained and mentored staff on system usage, confidentiality policies, and risk management, enhancing team competency and data security. • Revised the Financial Handbook, ensuring policies were in compliance with evolving regulations, reducing financial discrepancies. • Developed and implemented financial strategy leading to a 20% increase in contributions by aligning operational goals with donor engagement initiatives. • Led monthly reconciliation efforts, ensuring that donations matched system entries, which helped maintain donor confidence and a 100% audit success rate. • Supervised weekly cash deposits and bank reconciliation processes to ensure financial integrity and transparency. • Designed and implemented operational controls that resulted in reducing financial misstatements. Budgeting & Cash Flow Management • Managed and monitored operational and departmental budgets across various ministries, aligning them with organizational goals and ensuring optimal resource allocation. • Coordinated and approved all church budgets, ensuring alignment with the organization’s mission, values, and long-term growth objectives. • Implemented a debt reduction strategy, contributing to a 30% reduction in outstanding liabilities over a three-year period. • Developed detailed weekly, monthly, quarterly, and yearly cash flow reports, providing actionable insights that supported sound financial decision-making and liquidity management. • Collaborated with various departments, including TV and Media, Marketing, IT, and Community Services, to address budgeting inquiries and allocate resources effectively.

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