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Work Background
Kiely Bros LTDAdministrative Assistant
Feb. 2024Taunton, England, United Kingdom
YMCA Dulverton GroupAccommodation and Support Enabler
Nov. 2021 - Feb. 2024Taunton, England, United Kingdom
The CobblestonesEvent Planner
Jun. 2018 - Dec. 2019Bridgwater, Somerset, United KingdomThe Cobblestones is a Public House, situated on Eastover in Bridgwater. It has become notorious over the years as being one of the best Live Music venues in the South West. My role was based more in the putting on of gigs side of the business and I've had the pleasure of meeting some of my hero's of music thanks to this role. I've also learned a lot about event management and venue running. Key responsibilities: • Booking of shows and events
• General day to day running of the venue
• Serving customers
• Liaising with bands and artists, both in person and via email
• Making sure on event day that it runs smoothly
Radius Logistic Services LtdWarehouse Assistant
Nov. 2016 - Jun. 2018Bristol, United KingdomRadius Logistics is a storage and distribution company based in Avonmouth. At my time of employment, they were storing and shipping products for over 13 different companies ranging from children's sportswear to parts for JCB vehicles. My role evolved during my time there, especially after I gained my Forklift Licence. Key responsibilities: • Picking and packing orders printed from the system
• Unloading and loading of multiple delivery vehicles
• Using the forklift to load and unload vehicles
• General warehouse tidying
• Making local deliveries in the company van
OcadoCustomer Service Representative
Sep. 2016 - Nov. 2016Bristol, United KingdomOcado is an online-only supermarket which has no shop of which to visit. My role for them was to go out in their vehicles and deliver customers their shopping. I learnt a lot about time management from this role and about how to self manage myself. My role's responsibilities:
• Using the system to organise and print off my route
• Checking the vehicle I was using and reporting any defects to the supervisor
• Managing my route and changing accordingly if any issues arose, such as road works, customer unavailable etc.
• Upon return to the depo, checking the vehicle again and reporting any accidents to the supervisor along with any returns
Phoenix Learning & Care GroupTeaching Assistant
May. 2014 - Aug. 2016North PethertonAt my time of employment, Phoenix Academy was a school for Children with Behavioural Difficulties. I was employed as a Teaching Assistant there and thoroughly enjoyed working with the small team, to try and make a difference in the lives of the students. Though it could get violent at times, the working environment was often more uplifting and fun and I learned a lot about problem-solving in this role. Key responsibilities: • Planning and providing lessons to classes
• Organising fun and educational, low cost trips for the students
• Making sure the students are safe at all times during the school • Working 1-1 with struggling students
• Helping guide the students towards peaceful resolutions, during times of crisis
EMCASTelesales Agent
Feb. 2014 - Mar. 2014Taunton, United Kingdom
DPD (Belgium) NV/SADelivery Driver
Sep. 2013 - Dec. 2013Bridgwater• Sticking to strict schedules and making sure parcels are delivered within the correct timeslot
• Interacting with customers and maintaining high level of customer service
• Driving a van to make deliveries
Firstcall Photographic LimitedWarehouse Assistant
May. 2009 - Sep. 2013Creech St. Michael, Taunton• Picking out and packing orders sent from the head office, ready to be collected by delivery driver.
• Taking over manager duties whilst manager away
• Logging and sorting incoming and outgoing deliveries on a computer based system
• Distributing deliveries to the correct area of the warehouse
Karl FicarottaSinger-Songwriter
Feb. 1989
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