Fidelity InternationalAssociate Business Analyst
Aug. 2014 - Dec. 2017IndiaKey Achievements
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★ Launched Mutual funds on our platform for Direct clients & Advisors
★ Prepared Business Requirement Docs for better understanding of business complexities
★ Handled Production support Releases Business & Data Analysis ‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾
► Responsible for Maintaining the Fund Factsheets & Tools w.r.t the data that is shown on tools
► Prepare Power BI reports and dashboards
► Identifying and analyzing the pattern of recurring issues impacting clients and resolving them for customer retention Vendor Management ‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾
► Liaised with different vendors across UK&CE like Morningstar , Factset , Broadbridge , Funds Library and made sure that we get the updated data from them in timely manner
► Held Weekly , Quarterly meetings with them for smooth running of the business Testing & Release
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► Played an integral part in production support release’s by participating in UAT & EBF testing so that there are no defects when changes are being delivered on production
► Prepared Release Plans to make sure that all the participating teams are aligned on the same page and are aware of the action plan