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Work Background
ELDERWOOD AT AMHERSTReceptionist
Dec. 2023
Frank P Langley Co IncOrder Entry Specialist
Aug. 2021 - Jul. 2023Amherst, New York, United States
Classic TubeAccounting Clerk
Nov. 2020 - Aug. 2021Lancaster, New York, United States·Data processing and order entry.
·Logging of accounts payable and receivables.
·Maintain the secondary phone line.
·Billing and invoicing of commercial and residential orders.
·Complete weekly bank deposits. ·Daily balance of credit card batch and deposit summary.
Hamister Group, LLCAssistant To The President
Jan. 2020 - Nov. 2020Buffalo, New York, United States·Keep accurate and to the point meeting minutes for President and COO
·Manages/reviews all Monthly Management Reports. ·Responsible for updating reports (ie: Bonus calculations, Ranking reports for Health Care and Hospitality, Close Rate Reports etc.). ·Assists the President & COO on various tasks, as assigned.
·Serves as a back-up when needed to the Receptionist.
·Works closely with all business unit management and serves as a resource for all levels of the company.
·Schedules out of office visits for the President & COO as well as make required flight reservations and hotel accommodations.
·Prepares all necessary “take withs” for visits.
·Keeps calendar current and makes sure the President & COO is ready for appointments. ·Tracks matters concerning COVID-19. ·Assists Corporate Council with various tasks.
Girl Scouts of Western New YorkCustomer Care and Retail Representative/ Receptionist
Apr. 2019 - Jan. 2020Depew, New Your·Responsible for creating and completing customer cases/inquiries.
·Assist in answering customer calls in the phone que. ·Inputting camper surveys into an online database. ·Sort, distribute, and label incoming/outgoing mail.
·Assist guests with any problems or inconveniences.
·Handling of cash and credit card transactions as well as balancing the drawer at the end of the shift. ·Keep lobby in a neat and clean fashion.
·Creating Onboarding packets for new employees.
·Complete End of Month reporting.
·Keep a record of company car usage and maintenance needs
Brompton HeightsSenior Receptionist
Mar. 2018 - May. 2019Williamsville, NY·Make collection calls for overdue bills.
·Mailing and receiving of Resident bills, receipts, and monthly payment.
·Applying monthly payment to accounts using financial software.
·Deposit/withdraw money from Resident accounts using financial software.
·Handle daily deposits for incoming payments.
·Keep and update deposit list for day, month, and year.
·Creating and maintaining a Manager on Duty schedule for salaried staff.
·Creating and maintaining a On-Call schedule that coincides with the MOD schedule.
·Creating Onboarding packets for new employees.
·Assist the following management members with various tasks: Administrator, Assistant Administrator, Business Office, Director of Personal Care, Sales, Marketing, Recreation, and Dietary.
Becker Family FarmsAssistant Manager Agri-Entertainment
Jul. 2016 - Nov. 2018Gasport, NY·Responsible for organizing fall festival activities for guests visiting the farm, scheduling and direct supervision of seasonal staff.
·Consistently offer friendly, courteous service to guests (totaling over 5,000 each weekend) at the information tent in a fast-paced, high-intensity environment.
·Assist Office Manager with answering general inquiry phone calls, filing invoices, making copies, and sending faxes.
·Lead guided farm tours for children and adults ages 3 and up, drive tractor for school field trips.
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