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Work Background
Amazon Web Services (AWS)Technical Project Manager II
Apr. 2024• Led requirements analysis for cross-domain solutions, translating complex customer needs into actionable technical specifications while managing stakeholder expectations across multiple security domains • Initiated and led a technical upskilling series across data center sites to ensure safety and security requirements were met, • Developed a budget allocation model and influenced Senior leadership to invest $3M in maintenance resources and support for data center site operations over a 15-year period. • Successfully navigated high-ambiguity environments by developing innovative yet simplified solutions that scaled across multiple domains while maintaining security integrity • Demonstrated strong leadership in influencing key decision makers and building consensus around cross-domain initiatives through effective communication and evidence-based recommendations • Demonstrated expertise in program structuring by breaking down large-scale initiatives into manageable workstreams, establishing clear timelines, and ensuring accountability for program goals • Served as the single source of truth for multi-faceted programs, skillfully managing execution and maintaining program coherence across diverse teams and departments • Exhibited strong risk management skills by proactively identifying potential issues, developing comprehensive mitigation strategies, and efficiently driving problems to resolution • Built and maintained strong relationships with organizational leadership and key business stakeholders, ensuring alignment on program objectives and progress • Leveraged deep technical understanding to facilitate cross-functional discussions, effectively communicating complex solutions to both technical and non-technical audiences • Created and maintained comprehensive yet accessible program documentation, adeptly managing dependencies and tracking status across multiple teams and workstreams
Amazon Web Services (AWS)Learing and Development Program Manager II
Apr. 2022 - Apr. 2024•Scale services and tools •Design processes and procedures that scale with the business’ growth in volume, complexity, and global geographic dispersion • Collaborate and build relationships with system and business owners globally to ensure process excellence and the highest degree of controllership. • Work on multiple projects in a fast-paced, high-energy environment • Establish and maintain appropriate mechanisms for evaluating effectiveness of learning solutions and evaluate curriculum effectiveness, and create and implement program / curriculum improvement plans • Coordinate, plan, deliver and facilitate training such as new hire, continuing education, launch training for new services, and other specific training as needed. • Identify knowledge gaps through observations, focus groups, quality checks, and data analyses and propose specific training topics based on findings. • Monitor, track and report on training completion metrics. • Assist with development and validation of training materials, learner engagement strategies and evaluation plans. • Conduct targeted coaching as a part of training sessions and communicate opportunities to the AI2 Leadership team to ensure continuous support to employees outside of the training.
Fairfax County Public SchoolsCurriculum Resource Instructor
Aug. 2020 - Apr. 2022FCPS is the largest public school system in Virginia. In this highly demanding environment, I directly support and determine the needs and pathways for each of FCPS’s 57 campuses. I build and evaluate curriculum, conduct course needs analysis, develop teacher growth plans, and systematically craft professional development modules for teachers and administrators. I train personnel in necessary research-based instructional programs and provide tailored instructional content to accommodate varying learning modalities. Over this extremely challenging year, I 𝐜𝐨𝐧𝐭𝐫𝐢𝐛𝐮𝐭𝐞𝐝 𝐝𝐢𝐫𝐞𝐜𝐭𝐥𝐲 𝐭𝐨 𝐬𝐭𝐮𝐝𝐞𝐧𝐭 𝐚𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭 𝐠𝐫𝐨𝐰𝐭𝐡 𝐨𝐟 8%. ➥ Key contributor to a revamp project, which increased the availability of foundational training materials for department to utilize while working with school teams. ➥ Creates content and design department Google site, a significant resource for county-wide staff; builds content for internal MOOC platform. ➥ Improved processes and practices to address significant compliance challenges and teacher retention challenges during COVID-19 pandemic. Support teams in utilizing virtual learning tools. ➥ Partner with administration on becoming efficient generators and consumers of data, advising on how to gather and analyze data to improve learning; work toward capacity of schools to support special education students. ➥ Created, delivered, and conducted 16 training sessions for county-wide personnel in one year.
UpworkCurriculum Designer | Instructional Designer | Project Management
Jan. 2020 - Jan. 2023I create forward-facing and innovative learning experiences, curriculum and course design for clients across various industries, including the EdTech space. My user-friendly, creative, and visually appealing learning experiences engage adult learners in blended online learning environments. In this role, I leverage multiple development tools, LMS platforms, and evidence-based learning methods. My work over the past year has resulted in an 𝐚𝐥𝐥 5-𝐬𝐭𝐚𝐫 100% 𝐬𝐚𝐭𝐢𝐬𝐟𝐚𝐜𝐭𝐢𝐨𝐧 𝐫𝐚𝐭𝐢𝐧𝐠 𝐨𝐧 𝐔𝐩𝐰𝐨𝐫𝐤. I Incorporate ADDIE model throughout all phases of project, including task analysis, assessment, and evaluation. ➥ Integrate blended learning and e-learning methodologies, implementing adult learning theories, utilizing Articulate 360 in developing e-learning modules. ➥ Instructional Design Project Coordinator for an innovative provider of personalized education and EdTech solutions, implementing creative approaches to instructional design to broaden and enrich the learning experience. ➥ Developed a holistic, inclusive social and emotional learning (SEL) curriculum/learning path and developing curriculum content in collaboration with SMEs for a provider of courses ranging from in-person to e-learning and blended solutions, serving elementary, middle, and high school audiences. ➥ Create blogs and slide decks with original content and data. ➥ Evaluate curriculum for alignment of outcomes, assessments, and instructional practices, working to define measurable training goals and learning objectives.
Fairfax County Public SchoolsSpecial Education Teacher
Sep. 2017 - Jan. 2020In this role, I created curriculum and instruction tailored to support student-specific gaps, as well as creating virtual learning platforms for students. I developed and executed special education math curriculums that were used to instruct students, leading to a 43% 𝐜𝐥𝐚𝐬𝐬 𝐩𝐚𝐬𝐬 𝐫𝐚𝐭𝐞 𝐨𝐧 𝐭𝐡𝐞 𝐕𝐢𝐫𝐠𝐢𝐧𝐢𝐚 𝐒𝐭𝐚𝐧𝐝𝐚𝐫𝐝𝐬 𝐨𝐟 𝐋𝐞𝐚𝐫𝐧𝐢𝐧𝐠 𝐚𝐬𝐬𝐞𝐬𝐬𝐦𝐞𝐧𝐭. ➥ Engaged in capacity strengthening of school-based team by becoming a certified KTEA-3 evaluator and evaluating 50% of students in the eligibility process, then communicated findings through data driven reports. ➥ Created, delivered, and conducted four trainings for school-based staff. ➥ Selected to attend 1-year Leadership Academy and as campus representative to Superintendent’s Advisory Council. ➥ Key leader in establishing “Inclusion Week” to raise awareness to the diversity in school community.
Loudoun County Public SchoolsSpecial Education Teacher
Sep. 2011 - Jun. 2017As a Special Education Teacher at this highly rated Virginia public school district, I leveraged a variety of behavioral and differentiated techniques, created Individual Education Plans (IEPs) for 40+ students, and developed teaching and job aids, including training handouts, demonstration models, visual aids, and computer tutorials. ➥ Assisted in the development and implementation of training program benchmarks for continuous improvement. ➥ Created data collection spreadsheets to track and analyze student achievement and executed weekly data reports with 100% accuracy. ➥ Revamped legacy documentation to align with new standards and created a process for ongoing maintenance. ➥ Business Partner Committee member.
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