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Work Background
MC - UBA Tobest Nig LtdExecutive Assistant/Sales Representative
Oct. 2022Nigeria- Collaborated with the marketing team to develop and execute targeted campaigns, leveraging mailchimp to reach new prospects and nurture existing relationships. - Implemented robust project coordination, ensuring tasks were completed on time and within budget, contributing to project success rates of 25%. - Facilitated training and onboarding sessions for new sales team members, ensuring they were well-versed in company processes and sales strategies. - Developed and implemented lead generation strategies that expanded the customer base by over 25%.
Kenon Oil and GasCustomer Service Representative
May. 2021 - Aug. 2022Nigeria- Maintained accurate records and documentation, ensuring easy access to critical information and improving data retrieval processes. - Provided exceptional customer service by resolving inquiries and issues promptly, leading to a 15% improvement in customer satisfaction scores. - Managed email and calendar communications effectively, ensuring all stakeholders were informed and aligned on project timelines.
Jesieken EnterpriseAdministrative Manager
Feb. 2018 - Apr. 2021Lagos State, Nigeria- Supported CEOs with email and calendar management, resulting in streamlined scheduling and 100% meeting attendance. - Managed multiple clients' emails, scheduling, and document organization, ensuring 100% adherence to deadlines and accurate delivery. - Conducted research and gathered information for client projects, contributing to a 15% improvement in project efficiency. - Utilized Freshdesk to manage customer support tickets, reducing response times and improving resolution rates.
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